Support Forum

• by Robert Phibbs
• February 15, 2023 15:18

2FA removed for free accounts? Completed

0

votes

1

• by EIJP Marketing
• February 15, 2023 05:21

2 Step Verification (Authenticator) set-up in my new iPhone Completed

0

votes

1

• by Box User
• February 15, 2023 01:10

Failed 2 factor Completed

0

votes

1

• by USER-AGENT-NTT
• February 13, 2023 14:36

Delete custom app - Please help Completed

0

votes

1

• by Dirk Loots
• February 13, 2023 06:13

Can not search within Sub Folders on Box using Windows Explorer Completed

0

votes

1

• by andrew
• February 12, 2023 20:05
• Edited

Excel file not found copy from error Completed

0

votes

1

• by Shiu,Ron
• February 14, 2023 01:49
• Edited

Need the support team' help to verify and remove Email on suppression list Completed

0

votes

1

• by Rohit Sinha
• February 10, 2023 21:50

I turned on 2FA and was not prompted to use 2FA upon my next sign-in. Completed

0

votes

1

• by Fred Hubert
• February 10, 2023 21:01

Where Can I Find Basic Definitions Or An Overview Completed

0

votes

2

• by Brian Erichsen
• February 10, 2023 20:59

No access to Authenticator App Completed

0

votes

1

• by DJ Green
• February 10, 2023 12:35

New Box user on our company account cannot open files Completed

0

votes

1

• by 森下　弘行
• February 10, 2023 05:46

The width of the file name display field Completed

0

votes

2

• by 公益太郎
• February 10, 2023 00:26

ストレージ容量 Completed

0

votes

1

• by Colin Berger
• February 09, 2023 16:58

Box Account Change Request Completed

0

votes

1

• by CJ Brunner
• February 09, 2023 15:18

Automate a survey Completed

0

votes

1

• by John W. Jurgensen
• February 09, 2023 15:03

Is there a way to modify a box note to roll-up any checklist items that might be in the entire note Completed

0

votes

1

• by John Hill
• February 09, 2023 10:03

Delete AppleDouble files? Completed

0

votes

1

• by 青木 暢子
• February 09, 2023 00:03

"Cannot be found" when selecting and opening a file in Explorer Completed

0

votes

4

• by Sonal Gunasekera
• February 08, 2023 15:49

SMS not coming Completed

0

votes

1

• by Jane Livens
• February 08, 2023 09:13

Box won't let me send share invite to .com email addresses Completed

0

votes

1

• by Emyr Williams
• February 08, 2023 08:20

Pay invoice Completed

0

votes

2

• by BRANDON MICIANO
• February 07, 2023 20:40

FTP from Google Drive > Box Drive file failure Completed

0

votes

1

• by Alexandra Pontefract
• February 07, 2023 18:05

2 Factor Authentication Completed

0

votes

5

• by BART Integration
• February 07, 2023 16:12

Can't connect to FTP anymore using WinSCP Completed

0

votes

2

• by Bamidele Ali
• February 07, 2023 13:56

Files won't open on my Mac Completed

0

votes

2

• by Veronica Adrover
• February 07, 2023 01:09

Upgraded to iOS Ventura 3.2, Box won't open, had me send my logs and requested I open a support case. Completed

0

votes

1

• by imagespm
• February 06, 2023 20:02

moving multiple files Completed

0

votes

1

• by Chris Durst
• February 06, 2023 15:23

update failed Completed

0

votes

1

• by Francisco Gonzalez WWW.ZALEZPHOTO.COM
• February 06, 2023 13:27

Uploading Completed

0

votes

1

• by Phil T.
• February 05, 2023 16:28

Box Canvas on tablet (e.g. iPad) Completed

0

votes

1