Support Forum

• by Yanwei Jiang
• December 23, 2022 14:56

Unable To Drag/Drop Documents from Outlook Directly to Our Box Drive Completed

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1

• by jacobo mateo bedoya oquendo
• December 22, 2022 17:36
• Edited

2FA working for log in but not in the development console Completed

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3

• by Oleh Kosylo
• December 22, 2022 13:58

2FA not working Completed

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3

• by 赤井　吉喜
• December 21, 2022 07:42

I want to reset the two-step authentication settings. Completed

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1

• by Yukiko Kurihara
• December 21, 2022 06:29

Tell me the Client ID Completed

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1

• by RANDALL BALLESTERO MORA
• December 21, 2022 05:05

Restore delete files Completed

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1

• by 山中美奈
• December 21, 2022 04:46

Didn't register cell No but system says SMS code is sent. How do I get the code? Completed

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1

• by Daniel Lee
• December 20, 2022 19:01

Lost Authenticator App Completed

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1

• by Ryan Rego
• December 19, 2022 15:09

2 Factor Authorization Not Working Completed

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1

• by Lorena Kelly, SaskMusic
• December 18, 2022 10:14

How to recover files deleted from Box Drive Completed

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1

• by Kent Norsworthy
• December 16, 2022 20:15

Unable to add external collaborators to folder Completed

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1

• by Dennis Kwon
• December 16, 2022 02:13

Failed to Receive Confirmation Email Completed

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1

• by Admin Support
• December 15, 2022 16:46

Box tools intermittently asking to re-install after upgrading to windows 11 Completed

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1

• by Frost Jonathan
• December 15, 2022 15:24
• Edited

Mac OS Box drive 2.29.112 indefinite "uploading" that never syncs Completed

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1

• by Audra Webb
• December 14, 2022 21:37

Duo Completed

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1

• by Heitor Batistela Zunta
• December 14, 2022 15:29

I changed my cell phone number and I can't get the verification code Completed

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1

• by Sarah Whitton
• December 14, 2022 14:15

Cannot Move Folders - How to unlock? Completed

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2

• by Jeff Storm
• December 13, 2022 23:13

BOX DRIVE slowing down InDesign Completed

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1

• by rgodinez
• December 13, 2022 19:53

Change ownership Completed

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2

• by Box User
• December 12, 2022 22:11

Lost Authenticator App Completed

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1

• by Box User
• December 11, 2022 22:25

The box account has been removed from the Google Authenticator APP Completed

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1

• by Nayla Léveillé
• December 11, 2022 16:22

Retrieving older file version (servor error : file versions could not be retrieved) Completed

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1

• by Jhonard Garcia
• December 10, 2022 17:39

Help to switch 2FA to use my phone# instead of authentication tool Completed

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1

• by Prince Michael Amegbor
• December 10, 2022 02:10

Reading files or data in R from Institutional Box account Completed

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1

• by Matthew Brown
• December 09, 2022 19:33

Associate a Box Group with an Email Address Completed

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1

• by Nicholle Dean
• December 08, 2022 22:19

Unable to Access Box Through work email Completed

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1

• by Box User
• December 08, 2022 19:20

None of the 2FA options work Completed

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1

• by Steven Whiddon
• December 07, 2022 23:43

Expired links Completed

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1

• by John Reblando
• December 07, 2022 23:30

Cannot access other box account Completed

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1

• by Alex Katz
• December 07, 2022 22:35

Hi, I need another script running/reset to fix the storage on my box account, as it continues to say it's almost full with only 2GB used. Many thanks Completed

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1