Rona

1. Community
2. Support Forum
3. Upgrade Error

Hi Aleksandar, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  ...

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• Rona
• January 02, 2025 22:58
• 0 votes

1. Community
2. Support Forum
3. Search "Everywhere" not selectable

Hi Noel,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 02, 2025 22:56
• 0 votes

1. Community
2. Support Forum
3. Cannot launch Microsoft PowerPoint or Excel

Hi Gabriel,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 02, 2025 22:55
• 0 votes

1. Community
2. Support Forum
3. Storage space inaccurate

Hi Chris, Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it inc...

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• Rona
• January 02, 2025 21:18
• 0 votes

1. Community
2. Support Forum
3. I can`t try plan for free

Hi Mykyta, Welcome to Box Community and glad to assist! Looks like you're having issue with your upgrade. In order to help with your Box upgrade, please contact our Sales team and use our live chat...

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• Rona
• January 02, 2025 21:16
• 0 votes

1. Community
2. Support Forum
3. Collaborator expired emails

Hi Devon, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 02, 2025 21:12
• 0 votes

1. Community
2. Support Forum
3. What to do if BOX rejects my attempt to setup an external collaborator

Hi Mark, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 02, 2025 19:04
• 0 votes

1. Community
2. Support Forum
3. Box -> Salesforce Integration

Hi there, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 02, 2025 19:02
• 0 votes

1. Community
2. Support Forum
3. I have no files still it shows I am using 3.6 GB data. How to fix this?

Hi Srinivas,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it...

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• Rona
• January 02, 2025 12:02
• 0 votes

1. Community
2. Support Forum
3. Support To Reset 2FA

Hi Nguyen,  Welcome to Box Community and glad to assist!  This is a login-specific issue which means additional details will be needed. If you could have the affected user to contact Box Support di...

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• Rona
• December 27, 2024 21:58
• Edited
• 0 votes