Cannot launch Microsoft PowerPoint or Excel

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Gabriel Montealegre

• January 02, 2025 20:04
• Edited

I am trying to open a MS PowerPoint and MS Excel applications but these applications are not launching. Opening on PowerPoint Online and Excel Online work but that is not what I need. I need the application to work.

I get a pop up window saying "launching application" but nothing happens. I have been able to launch these applications in the past.

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  Rona

  • January 02, 2025 22:55

  Hi Gabriel, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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