Box -> Salesforce Integration

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January 02, 2025 01:48

On the admin screen I am seeing:

You are currently connected to Box as michael@(domain).io.
Need to log in as someone else?

And then when I try to login to the box service account (which has a different email) then I get the error: You can not set the Box service account to the same account as an existing user.

You can not set the Box service account to the same account as an existing user.

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Salesforce Integration

January 02, 2025 01:51
And don't comment these links:
https://support.box.com/hc/en-us/articles/360044195693-Introducing-the-Box-for-Salesforce-Integration

https://medium.com/box-developer-blog/getting-started-with-box-for-salesforce-development-part-1-824ab538ea13
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Rona

January 02, 2025 19:02
Hi there,

Welcome to Box Community!

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

Thanks for posting!
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