I can`t try plan for free
AnsweredWhen I try to start account with bussines plan for free for 14 days. Site tell me for some bad request problem. I entered data for sure
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Hello,
Check the Form for Errors
Double-check the information you entered to ensure there are no typos or invalid characters.
Ensure that all required fields are filled in.
2. Browser Issues
Clear Browser Cache and Cookies: Cached data or cookies can sometimes cause issues.
Try a Different Browser: Switch to another browser (e.g., Chrome, Firefox, Edge) to see if the issue persists.
Update Your Browser: Ensure your browser is up to date.
3. Internet Connection
Verify that your internet connection is stable.
Try accessing the site from a different network to rule out connection-specific issues.
4. Disable Browser Extensions
Some browser extensions, such as ad blockers or privacy tools, can interfere with form submissions.
5. Account Information
Ensure that the email address and business details you are using haven't been associated with a previous trial or account on the platform.
6. Check for Website Issues
The issue could be on the website's side. Visit the platform's status page (if available) or check their social media channels for any announcements about outages or technical problems.
7. Try Again Later
Temporary server issues can sometimes cause these errors. Wait for a while and try again.
8. Contact Customer Support
If the issue persists, contact the platform's customer support. Provide them with the details of the error and any steps you've already taken to resolve it.Best Regards
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Hi Mykyta,
Welcome to Box Community and glad to assist!
Looks like you're having issue with your upgrade. In order to help with your Box upgrade, please contact our Sales team and use our live chat function through box.com/pricing.
We'd love to further assist!
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