Rona

1. Community
2. Support Forum
3. Disable SSO for one of the Users and provide Password authentication details in the description

Hi Naresh, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• October 14, 2024 14:34
• 0 votes

1. Community
2. Support Forum
3. Error: invalid_client

Hi William,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 14, 2024 14:30
• 0 votes

1. Community
2. Support Forum
3. Driving me nuts

Hi Edmond,  Welcome to Box Community and glad to assist! Pleae login to your Box account and disable your Multi-Factor Authentication.  To remove a multi-factor authentication method from your indi...

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• Rona
• October 11, 2024 23:26
• 0 votes

1. Community
2. Support Forum
3. Box Command prompt commands Automation

Hi there,  Welcome to Box Community and glad to assist!  To answer your inquiry, you can take it to our Developer team by posting it to community.box.com.  We'd love to further assist! 

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• Rona
• October 11, 2024 23:19
• 0 votes

1. Community
2. Support Forum
3. shared folder is not showing up on my files

Hi Tatyana,  Welcome to Box Community and glad to assist!  If you are having trouble accessing a file or folder that has been shared with you, verify that you are signed in to the same Box account ...

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• Rona
• October 11, 2024 23:17
• 0 votes

1. Community
2. Support Forum
3. Users without a Box - how to edit?

Hi Jeff,  Welcome to Box Community and glad to assist! No, I'm afraid. Instead, I'd encourage your colleague to setup an account for free in order to edit your shared document.  To sign up for free...

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• Rona
• October 11, 2024 22:03
• 0 votes

1. Community
2. Support Forum
3. I cannot edit files on BOX that are locked by myself.

Hi Maheshwar,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 11, 2024 21:01
• 0 votes

1. Community
2. Support Forum
3. Enable Free Developer Account

Hi Vinicius,  Welcome to Box Community and glad to assist! To upgrade your account on a free developer account, please contact our Billing team via billing@box.com.  Meanwhile, to know more about c...

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• Rona
• October 11, 2024 20:28
• 0 votes

1. Community
2. Support Forum
3. Box drive is not launching

Hi Chih,  Welcome to Box Community and glad to assist!  Could you manually reset your Box Drive Application?  To manually reset Box Drive on a Mac (File Provider Extension mode) Quit Box Drive if ...

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• Rona
• October 11, 2024 20:18
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box not syncing/insufficient permissions

Hi Lisa,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 11, 2024 20:11
• 0 votes