Rona

1. Community
2. Support Forum
3. please cancel my trial subscription immediately and advise once done

Hi Lisa,  Welcome to Box Community and glad to assist! Are you looking to end your Box subscription? If yes, you could reach out to our cancellation team through cancel@box.com.      Meanwhile, you...

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• Rona
• April 10, 2025 20:11
• 0 votes

1. Community
2. Support Forum
3. How do I unsubscribe?

Hi there,  Welcome to Box Community and glad to assist! Are you looking to end your Box subscription? If yes, you could reach out to our cancellation team through cancel@box.com.      Meanwhile, yo...

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• Rona
• April 10, 2025 20:08
• Edited
• 0 votes

1. Community
2. Support Forum
3. Please unsubscribe me

Hi Maya,  Welcome to Box Community and glad to assist! Are you looking to end your Box subscription? If yes, you could reach out to our cancellation team through cancel@box.com.      Meanwhile, you...

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• Rona
• April 10, 2025 20:06
• 0 votes

1. Community
2. Support Forum
3. I have trouble making payment

Hi Paola, Welcome to Box Community and glad to assist!  Looks like you're having error upgrading your account. In order for us to assist, please visit our Sales team via box.com/pricing where you c...

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• Rona
• April 10, 2025 20:00
• 0 votes

1. Community
2. Support Forum
3. Credit Card Payments Error

Hi Mizaan, Welcome to Box Community and glad to assist!  Looks like you're having error upgrading your account. In order for us to assist, please visit our Sales team via box.com/pricing where you ...

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• Rona
• April 10, 2025 19:58
• 0 votes

1. Community
2. Support Forum
3. Unable to create password

Hi Abdiel,  Welcome to Box Community and glad to assist!  You can create a password for your account through password reset. Please follow the steps below.  Visit https://app.box.com/reset and ent...

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• Rona
• April 10, 2025 19:54
• 0 votes

1. Community
2. Support Forum
3. Inquiry About the Best Box Plan for Team Collaboration

Hi there,  Welcome to Box Community and glad to assist!  To find out the Box plan that suits your need. Please visit our Sales team via box.com/pricing where you could use our Live Chat function. ...

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• Rona
• April 10, 2025 19:38
• 0 votes

1. Community
2. Support Forum
3. Does Box have actual tech support??

Hi Kent,  Welcome to Box Community and glad to assist!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for...

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• Rona
• April 10, 2025 19:36
• 0 votes

1. Community
2. Support Forum
3. Space suddenly ran out

Hi Mattia,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it i...

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• Rona
• April 10, 2025 19:32
• 0 votes

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Lorena,  Welcome to Box Community and glad to assist!  To ensure that your syncing files real time through Box Drive. Please check updates for your Box Drive Application.  In addition to this, l...

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• Rona
• April 10, 2025 19:28
• 0 votes