Rona

1. Community
2. Support Forum
3. Box Not Trusted Site - How To Fix

Hi Steven, Welcome to Box Community and glad to help! Please reach out to your Organization's internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• January 03, 2024 19:05
• -1 votes

1. Community
2. Support Forum
3. Changed Password, Unauthorized User STILL LOGGED IN!!!

Hello there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 03, 2024 19:02
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• January 03, 2024 19:01
• 0 votes

1. Community
2. Support Forum
3. Available space

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 03, 2024 18:51
• 0 votes

1. Community
2. Support Forum
3. Directed to open a support case

Hi Dwayne, Welcome to Box Community and glad to help! Please reach out to your Organization's internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• January 03, 2024 18:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Refudn Request

Hi TS Kim, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

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• Rona
• January 03, 2024 18:45
• 0 votes

1. Community
2. Support Forum
3. Wrong space reported

Hi Max,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

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• Rona
• January 03, 2024 16:58
• 0 votes

1. Community
2. Support Forum
3. Can you please run the file count script on my Box?

Hi José and Stephan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the futu...

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• Rona
• January 03, 2024 16:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage space reported wrong.

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 03, 2024 16:52
• 0 votes

1. Community
2. Support Forum
3. Available storage space is wrong

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 03, 2024 16:51
• 0 votes