Rona

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

• View comment
• Rona
• January 03, 2024 19:01
• 0 votes

1. Community
2. Support Forum
3. Available space

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 03, 2024 18:51
• 0 votes

1. Community
2. Support Forum
3. Directed to open a support case

Hi Dwayne, Welcome to Box Community and glad to help! Please reach out to your Organization's internal helpdesk team to contact Premier Services. Thanks for posting! 

• View comment
• Rona
• January 03, 2024 18:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Refudn Request

Hi TS Kim, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions.  Thanks for posting! 

• View comment
• Rona
• January 03, 2024 18:45
• 0 votes

1. Community
2. Support Forum
3. Wrong space reported

Hi Max,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you e...

• View comment
• Rona
• January 03, 2024 16:58
• 0 votes

1. Community
2. Support Forum
3. Can you please run the file count script on my Box?

Hi José and Stephan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the futu...

• View comment
• Rona
• January 03, 2024 16:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage space reported wrong.

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 03, 2024 16:52
• 0 votes

1. Community
2. Support Forum
3. Available storage space is wrong

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 03, 2024 16:51
• 0 votes

1. Community
2. Support Forum
3. Failed Box update - creating a support case

Hi there,  Welcome to Box Community and glad to help! At this rate, kindly uninstall your Box Drive and reinstall it.  Uninstalling Box Drive Reinstall Box Drive Hope it works! 

• View comment
• Rona
• January 03, 2024 16:48
• 0 votes

1. Community
2. Support Forum
3. Storage inaccuracies

Hi H, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you expe...

• View comment
• Rona
• January 03, 2024 15:18
• 0 votes