Rona

1. Community
2. Support Forum
3. Custom Subdomain effects on authentication

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 31, 2023 15:02
• 0 votes

1. Community
2. Support Forum
3. Box Tools installed but fail to operate in Safari

Hi Martin,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 31, 2023 15:00
• 0 votes

1. Community
2. Support Forum
3. Box Tools Issues

Hi Jake,  Welcome to Box Community and glad to help!  It appears that you're already working with a specialist to address your issue with Box Tools. Please keep an eye out and we'll stay in touch. ...

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• Rona
• August 31, 2023 14:58
• 0 votes

1. Community
2. Support Forum
3. Computer won't recognize boxtool installation

Hi Bill,  Welcome to Box Community and glad to help!  It appears that you're already working with a specialist to address your issue with Box Tools. Please keep an eye out and we'll stay in touch. ...

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• Rona
• August 31, 2023 14:56
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get t...

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• Rona
• August 31, 2023 14:53
• 0 votes

1. Community
2. Support Forum
3. Need help to reactivate account for an collaborator

Hi Wei,  Welcome to Box Community and glad to help!  You may have the affected user to contact his Primary Admin instead. At this rate, It's his Admin who could  reactivate his Box account.  Thanks...

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• Rona
• August 31, 2023 14:51
• 0 votes

1. Community
2. Support Forum
3. pleas help

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 31, 2023 14:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. I've deleted all files on box, emptied the trash and its still showing that its 3/4 full

Hi Jim,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get th...

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• Rona
• August 31, 2023 14:18
• 0 votes

1. Community
2. Support Forum
3. Deleted files but not freeing up enough space again

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 31, 2023 14:17
• 0 votes

1. Community
2. Support Forum
3. Transfer Ownership of Room

Hi Barrie,  Welcome to Box Community and glad to help!  Please be informed that it's only the folder owner who could initiate the transfer of folder ownership.  Thanks for posting! 

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• Rona
• August 31, 2023 14:14
• 0 votes