Rona

1. Community
2. Support Forum
3. Trying to Remove Seats - emails to cancel@box.com are not being responded to

Hi Jeffrey,  Welcome to Box Community and glad to help!  It appears that a member of our team has responded. You may check your inbox and please let us know in this forum if you have clarifications...

• View comment
• Rona
• July 19, 2023 21:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancellation

Hi Julie,  Welcome to Box Community and glad to help!  To cancel your account, we have a self-serve option which you can try and here's how. Meanwhile, if you still prefer to work with a member of ...

• View comment
• Rona
• July 19, 2023 21:49
• 0 votes

1. Community
2. Support Forum
3. I would like to permanently Cancel My Account and IT IS NOT POSSIBLE ON THE SITE AND NO ONE IS RESPONDING TO THE MAIL CANCEL

Hi there,  Welcome to Box Community and glad to help! Sorry for the delay and upon checking it appears that you've managed to cancel your account.  For your questions and clarifications, kindly ema...

• View comment
• Rona
• July 19, 2023 21:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. Verification Link in Email Expires Seconds After Receipt

Hi there,  Welcome to Box Community and glad to help! Please generate a new one and please go over to this link.  Hope it helps!  

• View comment
• Rona
• July 19, 2023 21:42
• 0 votes

1. Community
2. Support Forum
3. Verification email expired

Hi Yoonjeong,  Welcome to Box Community and glad to help! Please generate a new one and please go over to this link.  Hope it helps!

• View comment
• Rona
• July 19, 2023 21:36
• 0 votes

1. Community
2. Support Forum
3. Box on macOS Sonoma

Hi Kenneth,  Welcome to Box Community and glad to help!  Let me open a new ticket and a member of our team will get in touch shortly. Please keep an eye out.  Thanks for posting! 

• View comment
• Rona
• July 19, 2023 21:32
• 0 votes

1. Community
2. Support Forum
3. What's the Purpose

Hi there,  Welcome to Box Community and glad to help!  Kindly reach out to the sender/owner of this shared link. It could be a permission issue that needs to be modified or that the contents itself...

• View comment
• Rona
• July 19, 2023 21:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Shield

Hi Enson,  Welcome to Box Community and glad to help!  It appears that you're already working with a member of our team to address the issue. Please keep an eye out and we'll stay in touch.  Thanks...

• View comment
• Rona
• July 19, 2023 21:17
• 0 votes

1. Community
2. Support Forum
3. Can't Create Password After Linking via Google

Hi James,  Welcome to Box Community and glad to help!  Navigate to the Box login page: http://app.box.com/login Sign in with the email address you currently use with your Box account. If you do ...

• View comment
• Rona
• July 19, 2023 21:11
• 0 votes

1. Community
2. Support Forum
3. 2 step verification

Hi April,  Welcome to Box Community and glad to help!  It appears that a member of our team is currently working with the affected user to address the issue. Please keep an eye out and we'll keep i...

• View comment
• Rona
• July 19, 2023 21:03
• 0 votes