Rona
- Total activity 20347
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Recent activity by Rona-
Hi Jose, Welcome to Box Community! You may reach out to our Billing folks to assist with your payment issues and please open a ticket here or you may email them via billing@box.com. Billing Sup...
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Hi there, Welcome to Community and glad to assist! Let me open a new ticket and have our Product Support team to help with your login. Someone will reach out to you via email and please keep an e...
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Hi Camale, Welcome to Box Community and glad to help! You may collaborate with your colleague(s) by initiating a collaboration invite and them vice versa, if they happen to own the folder. Pleas...
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Hi Blake, Thank you for your reply! As of this writing, are you using Box Drive? If yes, please manually reset Box Drive: Exit Box Drive (if it is running). If necessary, use Task Manager to en...
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Hi there, Welcome to Box Community and glad to help! You may generate a new verification email by going to box.com/reset. Hope it works!
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Hi Avinash, Welcome to Box Community and glad to help! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. Ho...
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Hi there, Welcome to Box Community and glad to assist! Looks like you're already working with our Product Support team regading your Admin Transfer. Using your existing ticket#, rest assured that...
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Hi Jess, Welcome to Box Community! As of this writing allow me to confirm that Box is not down and let me help with your missing contents. Are the files you're looking for are your owned content...
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Hi Tomasz, Welcome to Box Community and glad to assist! For your Box Drive application to be operational again, manually reset Box Drive: To manually reset Box Drive on a Mac (File Provider Exten...
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Hi there, Welcome to Box Community and glad to assist! It appears that you're now working with someone from Product Support team. Please use your current ticket to help address your email notifi...