Rona

1. Community
2. Support Forum
3. Missing Team Folder

Hi Angela,  Welcome to Box Community and I'm here to help!  Here's the things that you can check to locate your missing folder:  Identify the owner of this folder. If this is a collaborated folder...

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• Rona
• March 16, 2023 21:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. Changing admin

Hi Sandeep,  Welcome to Box Community and I'm here to help!  I opened a new ticket to have someone to assist change your Admin. Please keep an eye to your email and someone from Product Support wil...

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• Rona
• March 16, 2023 21:02
• 0 votes

1. Community
2. Support Forum
3. Folder is not any longer in BOX, did I deleted?, I need help

Hi Arturo,  Welcome to Box Community and glad to help!  Looks like we'll be needing more details in regards to your missing contents. And allow me to open a new ticket to have our Product Support t...

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• Rona
• March 15, 2023 23:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. looks like all my folders are missing

Hi Lucy,  Welcome to Box Community and glad to help!  Are the missing folders shared with you by another user? If yes, it's best if you could contact the folder owner to send you another folder inv...

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• Rona
• March 15, 2023 22:55
• 0 votes

1. Community
2. Support Forum
3. box sync on pc lost folders when signed into box

Hi there,  Welcome to Box Community and I'm here to help!  Looks like someone from Product Support was able to help address your concern. If you have questions please let us know and we'd love to f...

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• Rona
• March 15, 2023 22:51
• 0 votes

1. Community
2. Support Forum
3. Account storage issue

Hi Harvey,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acc...

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• Rona
• March 15, 2023 21:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. BOX.COM STEALING ACCOUNT SPACE FROM USERS?!

Hi there,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acco...

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• Rona
• March 15, 2023 21:16
• 0 votes

1. Community
2. Support Forum
3. Lost account - want to recover files.

Hi Claude,  Welcome to Box Community and I'm here to help!  Looks like you've worked with our dedicated team regarding your previous account.  For inquiries and clarifications, please let us know i...

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• Rona
• March 15, 2023 21:12
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage is full but it's not

Hi Denise,  Welcome to Box Community and I'm here to help!  We've ran the script to correct your account storage. Doing so ensures that the correct file or folder count is reflected in your Box acc...

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• Rona
• March 15, 2023 21:08
• 0 votes

1. Community
2. Support Forum
3. Verificare email ✉️

Hi Anjum,  Welcome to Box Community and I'm here to help! Can you please tell us more about the issue that you might be experiencing at this time?  Let us know in the Community how we can assist,  ...

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• Rona
• March 15, 2023 21:03
• 0 votes