Rona

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  • Total activity 20347
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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. File access

    Hi Philippa,  Welcome to Box Community!  If the shared files/folders are missing despite using your search bar to find them. Please reach out to the file/folder owner to verify if you still have ac...

    1. Community
    2. Support Forum
    3. shared links

    Hi there,  Welcome to Box Community!  The user who enabled the shared links in question have to disable them each, manually. Thanks for posting!

    1. Community
    2. Support Forum
    3. Client cant access dataroom

    Hi Eric,   Welcome to Box Community!  How did you shared the folder to your client? Did you use shared links or invited your client as collaborator? If the folder/file has been shared through Shar...

    1. Community
    2. Support Forum
    3. Adding a new user

    Hi there,  Welcome to Box Community!  Looks like the same issue has been addressed through Live Chat a while ago. And if it's for another user please let us know and we'd love to further assist. Th...

    1. Community
    2. Support Forum
    3. Incorrect storage in my Account

    Hi Richard,  Welcome to Box Community!  We've ran a script to fix your storage issue and you may check it in your Account Settings>Storage used. Thanks for posting! 

    1. Community
    2. Support Forum
    3. Error Message Box is Unavailable .....

    Hi Lillian Welcome to Box Community!  If your Box Drive app is indeed installed in this machine, please try resetting it manually: Exit Box Drive (if it is running). If necessary, use Task Manager...

    1. Community
    2. Support Forum
    3. switching from FPE to kernal on the mac

    Hi there,  Welcome to Box Community!  We've streamlined Box Drive in the new standard filesystem Apple will be utilizing moving forward. And switching to kernel-version is no longer an option espec...

    1. Community
    2. Support Forum
    3. Cancelling Account

    Hi Larry,  Welcome to Box Community! We regret hear that you're terminating your Box subscription and looks like you're already in touch with our dedicated team to accomplish this. Let us know if y...

    1. Community
    2. Support Forum
    3. STORAGE !?!?

    Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

    1. Community
    2. Support Forum
    3. Storage reset

    Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...