Rona

1. Community
2. Support Forum
3. switching from FPE to kernal on the mac

Hi there,  Welcome to Box Community!  We've streamlined Box Drive in the new standard filesystem Apple will be utilizing moving forward. And switching to kernel-version is no longer an option espec...

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• Rona
• July 15, 2022 22:02
• 0 votes

1. Community
2. Support Forum
3. Cancelling Account

Hi Larry,  Welcome to Box Community! We regret hear that you're terminating your Box subscription and looks like you're already in touch with our dedicated team to accomplish this. Let us know if y...

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• Rona
• July 15, 2022 21:30
• 0 votes

1. Community
2. Support Forum
3. STORAGE !?!?

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• July 15, 2022 21:17
• 0 votes

1. Community
2. Support Forum
3. Storage reset

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• July 15, 2022 21:14
• 0 votes

1. Community
2. Support Forum
3. storage reset

Hi there,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• July 15, 2022 21:12
• 0 votes

1. Community
2. Support Forum
3. Box is saying I have used 3.6GB of the storage

Hi Allen,  Welcome to Box Community!  Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further comm...

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• Rona
• July 15, 2022 21:08
• 0 votes

1. Community
2. Support Forum
3. Missing documents

Hi Michelle,  Welcome to Box Community! Things you should check first in locating your missing file:  Please identify the missing file and its file path. Follow the file path and see if you can fi...

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• Rona
• June 21, 2022 05:43
• 0 votes

1. Community
2. Support Forum
3. Error message when selecting folder new user can access

Hi Wendy,  Welcome to Box Community!  We've opened a new case and someone from Box Support team will be emailing you to help address your concern.  Thanks for posting! 

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• Rona
• June 21, 2022 05:34
• 0 votes

1. Community
2. Support Forum
3. upload link for photo sharing

Hi Rachel,  Welcome to Box Community!  To obtain files from your colleagues you may setup and enable file request link. This link would only allow your colleagues to upload files and won't have acc...

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• Rona
• June 21, 2022 05:24
• 0 votes

1. Community
2. Support Forum
3. I've deleted files but storage still says full

Hi Tim,  Welcome to Box Community!  We've opened a new case to have our Box team assist you with your storage issue. Rest assured that someone will reach out via email regarding your account storag...

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• Rona
• June 20, 2022 22:09
• 0 votes