France

1. Community
2. Support Forum
3. Provision of creating columns and rows to save the files in Box.

Hi Vinodh,  Welcome to the Box Community, I'm happy to help! If you are pertaining to changing the "view" format of your Folders and Files in Box, you can click the squares icon on the upper-right ...

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• France
• June 30, 2022 20:02
• 0 votes

1. Community
2. Support Forum
3. Failed to login

Hi Retno,  Welcome to the Box Community, I'm happy to help! This is something our Product Support team would like to investigate with you and may require specific account information. I've gone ahe...

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• France
• June 30, 2022 19:42
• 0 votes

1. Community
2. Support Forum
3. RE: Electrical Safety & Electrical Equipment Design Seminars

Hi Charles,  Welcome to the Box Community, I'm happy to help! Kindly reach out to the owner of the folder you need access to and request if they can grant you access to it. The owner can share the ...

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• France
• June 30, 2022 19:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Excel in Box, drop downs with multiple response options

Hi AG,  Welcome to the Box Community, I'm happy to help! Do you mind sharing screenshots of the issue that you encounter with the file that you uploaded to Box so we can take a closer look? I'll be...

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• France
• June 29, 2022 22:44
• 0 votes

1. Community
2. Support Forum
3. Two box accounts

Hi Neil,  Welcome to the Box Community, I'm happy to help! There is currently no way for us to consolidate separate accounts in Box. However, we did check the emails you reference, and there was on...

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• France
• June 29, 2022 20:43
• 0 votes

1. Community
2. Support Forum
3. Red Exclamation Mark on Files in File Explorer (PC)

Hi Megan,  Welcome to the Box Community, I'm happy to help! Can you try to exit or quit the Box Desktop app from your menu bar and then start the app again and see if that helps? If that doesn't re...

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• France
• June 29, 2022 18:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Drive not syncing

Hi Louis,  Welcome to the Box Community, I'm happy to help! This is something our Product Support team can investigate with you and may require specific account information.  I've gone ahead and cr...

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• France
• June 29, 2022 18:45
• 0 votes

1. Community
2. Support Forum
3. How can I change the directory of my box sync on my macbook...

Hi Kay,  Welcome to the Box Community, I'm happy to help! Can you uninstall Box Sync from you computer and make sure to follow this article: Uninstalling Box Sync Manually  After uninstalling Box S...

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• France
• June 29, 2022 18:32
• Edited
• 0 votes

1. Community
2. Support Forum
3. file preview doesn't work on boxcn

Hi Tim,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team can help investigate with and may require specific account information.   It seems someone...

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• France
• June 29, 2022 18:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. "Sync Files Failed: Folder Deleted on Sync" - I haven't changed anything?

Hi Lauren,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team can investigate with you and may require specific account information. I see that you alrea...

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• France
• June 28, 2022 21:11
• Edited
• 0 votes