France

1. Community
2. Support Forum
3. Embedded files are not visible to public

Hi Joseph,  Welcome to the Box Community! Have you checked out our KB article on creating a Box embed widget: https://support.box.com/hc/en-us/articles/360043695434-Create-a-Box-Embed-Widget  The...

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• France
• February 12, 2021 20:28
• 0 votes

1. Community
2. Support Forum
3. Limited bin size

Hi Emmanuel,  Welcome to the Box Community! Have you checked out our article here on Ransomware Attacks: https://support.box.com/hc/en-us/articles/360043694054-Ransomware   This discusses Ransomwar...

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• France
• February 12, 2021 19:58
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• 0 votes

1. Community
2. Support Forum
3. Storage

Hi Colleen,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• February 12, 2021 19:45
• Edited
• 0 votes

1. Community
2. Support Forum
3. Scenario Manager error

Hi Angel,  Welcome to the Box Community! Would you mind providing more information or share a screenshot of your workflow so we can take a look? This will help us and other members of the community...

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• France
• February 11, 2021 22:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. User can't access BOX via web browser

Hi Morgan,  Welcome to the Box Community! It sounds like the organization may be blocking their access to Box webapp. You can advise them to check and make sure they configure their firewall or pro...

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• France
• February 11, 2021 22:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Drive to Sync Desktop & Documents Folders in Windows 10

Hi there,  Welcome to the Box Community! To clarify when you said you log off, did you mean you actually logout out of Box Drive? When you logout of Box Drive, it completely removes all traces of y...

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• France
• February 11, 2021 22:28
• Edited
• 0 votes

1. Community
2. Support Forum
3. change user phone number

Hi ZQ,  Welcome to the Box Community! On the latest update, you have to  "Remove" the current 2FA setup on your account to remove your old phone number and then click "Setup" to input the details o...

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• France
• February 11, 2021 19:58
• 0 votes

1. Community
2. Support Forum
3. Forms for Box?

Hi Catherine, Welcome to the Box Community!   We appreciate you following up on this product feature request. Currently our product team has not made any announcements and the feature suggestion is...

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• France
• February 11, 2021 19:37
• 0 votes

1. Community
2. Support Forum
3. How create BOX folder for all Italy-community ?

Hi Franco, Welcome to the Box Community! You can certainly create this Folder in Box and set the correct collaborator permission then create shared links for the documents you want to store in it t...

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• France
• February 11, 2021 19:13
• 0 votes

1. Community
2. Support Forum
3. Intermittent issues auto saving causing data loss

Hi Julie,  Welcome to the Box Community! To help look into this, I've gone ahead and created a ticket for you so that an agent can work directly with you in investigating this behavior. Please chec...

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• France
• February 11, 2021 18:58
• 0 votes