France

1. Community
2. Support Forum
3. Not able to assign a task to an outside using Box Relay

Hi Zoraida,  Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information.    It seems you already have an...

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• France
• January 19, 2021 19:01
• 0 votes

1. Community
2. Support Forum
3. BOX Drive broken with update

Hi Evan,  Thanks for jumping in on this thread! It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updat...

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• France
• January 18, 2021 21:09
• 0 votes

1. Community
2. Support Forum
3. syncing

Hi Eric,  Welcome to the Box Community! Are you using Box Sync or Box Drive? You'll want to check first if there are any errors syncing on your local machine. Both Box Sync and Box Drive provides d...

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• France
• January 18, 2021 20:50
• 0 votes

1. Community
2. Support Forum
3. CAMBIAR FORMA DE PAGO

Hi Carolina,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to...

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• France
• January 18, 2021 20:43
• 0 votes

1. Community
2. Support Forum
3. Telefono

Hi Carolina,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to...

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• France
• January 18, 2021 20:43
• 0 votes

1. Community
2. Support Forum
3. Can't Access File

Hi Maysam,  Welcome to the Box Community! If you are accessing the Shared file via Shared link, you want to confirm with the owner or the person that shared the file to you if they've set the appro...

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• France
• January 18, 2021 20:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change Box SSO SAML iDP Provider

Hi Pedro,  Welcome to the Box Community! You need to login to your organization's Admin account to be able to update your SSO. Please see for details: https://support.box.com/hc/en-us/articles/3600...

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• France
• January 18, 2021 20:35
• Edited
• 0 votes

1. Community
2. Support Forum
3. CANCEL AND REFUND PAYMENT ASAP

Hi Oluyomi,  Welcome to the Box Community! This will require our Cancellations team to work directly with you and it seems you already have an open ticket for this issue with one of our Cancellatio...

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• France
• January 18, 2021 20:29
• 0 votes

1. Community
2. Support Forum
3. Sorry, there's been a problem with the contents of this note. Please contact Box Customer Success.

Hi Brianna,    Welcome to the Box Community!    This would be something our Support team would like to investigate with you and may require specific account information.  It seems you already ha...

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• France
• January 18, 2021 20:25
• 0 votes

1. Community
2. Support Forum
3. if it is possible to recover files from your platform even if you have permanently deleted them from the trash (recycle)

Hi Luigi, Welcome to the Box Community! If the event that the content has been permanently deleted from Trash, please immediate reach out to Box Support team.  There is still a 14-day grace period ...

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• France
• January 18, 2021 20:24
• 0 votes