France

1. Community
2. Support Forum
3. Box Digital Asset Library: process like Digital Asset Management?

Hi Annella,  Welcome to the Box Community! For strategic and feature questions, I would highly suggest that you connect with your Customer Success Manager (CSM) or Account Executive who will be abl...

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• France
• December 01, 2020 21:16
• 0 votes

1. Community
2. Support Forum
3. Downloading PDF's to Box Drive

Hi Sunil,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

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• France
• December 01, 2020 21:07
• 0 votes

1. Community
2. Support Forum
3. Box not working on my PC

Hi David,  Welcome to the Box Community! If you have accidentally logged in to the wrong Box account on your Box Desktop application, example Box Drive, you just need to logout and then login with ...

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• France
• December 01, 2020 21:00
• 0 votes

1. Community
2. Support Forum
3. Box integration with Teams isn't very useful... or am I missing something?

Hi Clange,  Currently, you won't be able to edit your Box File in Teams. That is not part of the current integration.  However, Teams redirects you to the Box Web app.  From there you can edit the ...

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• France
• December 01, 2020 20:54
• 0 votes

1. Community
2. Support Forum
3. How do I change to ACH payment method

Hi William, Welcome to the Box Community! This would be something our Billing team would like to investigate with you and may require specific account information.  I've gone ahead and created a ti...

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• France
• December 01, 2020 19:50
• 0 votes

1. Community
2. Support Forum
3. Box makes a new file if two people are working on it at the same time

Hi Maha, Welcome to the Box Community! This appears to be expected if your users are editing files using their desktop Microsoft applications as it's currently not supporting simultaneous editing. ...

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• France
• December 01, 2020 19:46
• 0 votes

1. Community
2. Support Forum
3. Box integration with Teams isn't very useful... or am I missing something?

Hi Clange,  Welcome to the Box Community! Box for Teams allows you to share your Box contents via Teams without having to go back and forth between programs (Box and Microsoft teams). As mentioned ...

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• France
• December 01, 2020 19:30
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Sync not syncing to laptop box sync folder

Hello again! Its been a pleasure and I'm delighted to hear that your Box Sync is working as expected. Thanks again for your participation in the Box Community!

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• France
• December 01, 2020 19:04
• 0 votes

1. Community
2. Support Forum
3. Read PDF files

Hi there,  Welcome to the Box Community! If you would like to be able to pick up your reading from where you left off when re-opening a PDF File, I believe this is something you must configure on t...

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• France
• November 30, 2020 22:41
• 0 votes

1. Community
2. Support Forum
3. Box Sync not syncing to laptop box sync folder

Hi there,  Welcome to the Box Community! Have you checked with your Box Sync app if there are problem items that could be preventing your files to sync to Box.com? Box Sync provides detailed user n...

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• France
• November 30, 2020 22:30
• 0 votes