France

1. Community
2. Support Forum
3. About deleting files

Hi there,  Welcome to the Box Community! Box Tools is an add-on feature that allows you to open and edit files stored in Box. If you are talking about accessing your Box files in your desktop envir...

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• France
• March 31, 2021 18:44
• -2 votes

1. Community
2. Support Forum
3. How to lock down folders?

Hi Laveille,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about locking down folders to prevent people from accidental moving or deletion.   If this...

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• France
• March 26, 2021 18:54
• -2 votes

1. Community
2. Support Forum
3. Accessing files at box drive through bash shell

Hi Ahmed,  Welcome to the Box Community! When installing Box Drive, your computer must meet the requirements stated in this article: https://support.box.com/hc/en-us/articles/360043697474-Installin...

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• France
• March 24, 2021 20:07
• -3 votes

1. Community
2. Support Forum
3. how can I turn off all the pop-ups telling me what I just did and already know?

Hi Rob,  Welcome to the Box Community! Many thanks for sharing your feedback to us, we definitely want to hear how we else we can improve user experience on Box and we are always appreciative of yo...

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• France
• March 23, 2021 22:25
• -2 votes

1. Community
2. Support Forum
3. How to open folder web link in desktop app

Hi Jordi,  Welcome to the Box Community! I understand you're looking to open a Folder's web or share a link into your Desktop app. Unfortunately, this is not possible and the expected behavior is t...

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• France
• February 19, 2021 18:44
• -3 votes

1. Community
2. Support Forum
3. Box Drive Bandwidth Usage - Can I pause or limit?

Hi Jesse,  Thanks for jumping in on this thread and welcome to Box Community! For any product feature request or suggestions, we recommend you post your ideas on pulse.box.com for more visibility....

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• France
• February 17, 2021 20:07
• -2 votes

1. Community
2. Support Forum
3. Please Provide Update on M1 Box Drive

Hi Everyone,  We appreciate you following up on this issue. As mentioned by our members here, our product team has made an announcement on Box Tools that is now supported on Apple devices running M...

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• France
• February 09, 2021 20:25
• -2 votes

1. Community
2. Support Forum
3. Box Desktop Sync on Mac M1 Chip

Hi Cindy,  Welcome to the Box Community! At the moment, Box Desktop apps (Box Drive or Box Sync) is not supported on Apple devices running on the M1 chipset.  Rest assured that our team is working ...

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• France
• February 08, 2021 18:37
• Edited
• -2 votes

1. Community
2. Support Forum
3. Unable to update Box or uninstall Box

Hi William,  Welcome to the Box Community! Please make sure that the system requirements stated in this article are met to be able to install Box Drive into your computer:  https://support.box.com...

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• France
• January 26, 2021 21:56
• -2 votes

1. Community
2. Support Forum
3. Apple M1 chip/Big Sur problem

Hi Imran,  Welcome to the Box Community! Please check out our message and response in other thread regarding this issue: https://support.box.com/hc/en-us/community/posts/360051323454-Box-Drive-s-s...

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• France
• January 21, 2021 22:42
• -2 votes