Viewing and Filtering User Lists

The Users & Groups section of the Admin Console contain Managed Users and External Users tabs where your users are listed. You can filter each list by several criteria.

To view and filter the Managed Users list:

1. Go to Admin Console > Users & Groups.
2. Click the Managed Users tab. The default filter is All Users.
3. Click on the Name or Email column header to sort by either of those values.
4. Click Filter Applied (), and then select from:
   • All Users (default) - To see all of your managed users, including Admins and Co-admins.
   • Admins - To see all of your Admins and Co-admins.
   • Co-admins - To see only your Co-admins.
   • App Users - To see only your users who access Box via the API (application programming interface), such as from apps integrated with Box, and who are not managed users and do not have login credentials.
   • Exempt from Device Limits - To see only managed users who do not have the Device pinning setting enabled.

To view and filter the External Users list:

1. Go to Admin Console > Users & Groups.
2. Click the External Users tab.

   • If you are an admin with the permission to manage users and want to see Unmanaged Users, you can select the term from the External Users dropdown box.

     Note that unmanaged users who haven't collaborated on content are only visible for customers who verified their domains via DNS check or had their domains added by Product Support. 

3. Click on the Name or Email column header to sort by either of those values.