Users & Groups settings let you define who has access to your Box enterprise and when and how they access your Box content. This topic contains the following sections:
Managed Users Tab
The Managed Users tab lists all the managed user accounts in your organization.
- Sort by login (default), name, date added, space used, or last login date
- Show only specific roles, from all roles, admins and non-admins (default), admins, non-admins, or app users
- Filter by all groups (default), exempt from device limits, or group name
User Account Details
|Name||Required. Typically the name of the person to whom the user account is assigned to. The value in this field is used in reports and logging.|
|Required. The email address of the user. This email address is where notifications, password resets, and other Box communication will be sent, and should be within your organization's domain.|
|Notification Email||An additional email address where notifications for this account can also be sent.|
Does not reveal the value of the user account password. In this field, you can:
Defines the time zone of where the user is located. Used to determine the correct date and time for user activities.
The user can also change the value of this setting on their own Account Settings page.
|Data Residency Zone||
Available when Box Multizones are being used, defines the zone in which the user's content is stored. If you do not manually assign someone to a zone, Box automatically assigns that person to your enterprise's default zone.
When you assign an existing user to a new zone, their existing files migrate to that zone and any new files and folders they create within their own root folder are mapped to the assigned zone. If they create a file within someone else's root folder, that file is mapped to the storage policy of the owner of the file.
Defines the total amount of storage, in gigabytes (GB), the user is allocated in your Box enterprise. Enter a number or select the Unlimited check box.
"Unlimited" is defined as up to the amount your enterprise subscription level contains.
Defines whether the user can currently work in your Box enterprise, and how. Select from:
Defines the language the user will see in the Box user interface when signed in.
Shows the date the user account was created. This value is system-generated and cannot be changed.
Shows the date that the last change was made to the user account. This value is system-generated and cannot be changed.
User Access Permissions
Role and Access Permissions
Defines the user account role. Select from:
|Shared contacts||Allows this user to access all other managed users in their contacts list when inviting collaborators. External users will not be accessible unless already collaborating. If you clear this setting, the user will access only the people they are actively collaborating with and will need to manually fill the contacts list.|
|Enable Box Sync||Enables the user to synchronize files between Box and their computer hard drive via Box Sync.|
|Device pinning||Enables the user to be exempt from the maximum number of devices synchronized with their Box account value set for your enterprise in Enterprise Settings > App Use Management.|
|Restrict external collaboration||Restricts the user from creating external collaborations for folders they own.|
Enables the Co-admin role for the user. Co-admins can perform the same tasks in Box as admins and are allowed to manage users and groups, with the following restrictions:
For Business Plus and Enterprise customers, additionally select the administrative privileges that will be allowed for the user:
Determines which Box applications available within your company can be used by the user.
|Select groups this user is in||
Determines which groups the user is in. In the Access Level column for each group assigned, select the access level for user in that group:
Note that if a user is made a Box admin or co-admin, they will lose group admin status of any groups that they are a member of.
|Select folders this user can access||
Lists the folders that the user has been invited to collaborate. An admin can also click Add or Create Folder to add folders to the user's folder list.