In order to provide an enhanced user experience, Box is changing the default web session timeout from 2 days to 14 days. With this update, Box will better serve users’ evolving remote work needs and align with standard industry practices.
Please note, this change will not impact any organization’s who have changed their default timeout setting. Enterprise customers can modify this setting by going to:
Enterprise Settings->Security and scrolling down to the “Session Duration for All Users” section. You can find more information on security settings here.
The update was deployed to all customers between June 1, 2021 and June 10, 2021.