How To Enable Debug Logging for Box Drive

As a troubleshooting step for Box Drive on Windows, Box Product Support may request that you enable debug logging. This can be done by doing the following:

1. Open the Windows Registry Editor (Regedit).

2. Create the following registry key (or edit if it already exists):

   Path: HKEY_LOCAL_MACHINE\Software\Box\Box
   Name: LogLevel
   Value: Debug
   Type: REG_SZ

3. Quit and restart Box Drive so that the change in configuration takes effect.
4. Reproduce the issue
5. Follow the steps: Submit Box Drive logs
6. (Optional) After submitting logs, you may change the value of the registry key you created in step #2 from "Debug" to "Info" to revert the change made in step 2 and then, restart Box Drive to disable debug logging.