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The Compliance Email Archive helps you comply with your company's email archive policies. It's available by request to all Box Governance customers. To get it, contact your Customer Success Manager, or file a ticket with our User Services team.
When the Compliance Email Archive is implemented, you can access it via the Admin Console (Admin Console >Enterprise Settings > Notifications).
Enabling the compliance email archive automatically sends a blind carbon copy (BCC) of the selected communications to a specified email address.
The types of communication you can archive include:
Comments:include both comments and replies on files and folders.
Emails:include internal and external collaborator invitations, shared link invitations, and emails sent to all collaborators using the Mail All option.
Invitations:include automatically accepted invitations to collaborate in folders.
Tasks:include task assignments and responses to tasks.
To send emails to a specific address, activate Archive Location and then type the email address. Otherwise, by default Box sends emails to the person performing the action in Box.
Tip: You may want to consider setting up a company email alias specifically for all Box activity archive emails.
Changes to these settings are captured in the Security Report. For more information on Box's reporting capabilities, see Running Reports.
