Please use this page to verify your computer can reach all of the Box servers. If you have a firewall/proxy enabled, it may cause some of the test images below to show "Blocked."
Review the set of images below for each Box service.
If you see "Blocked" in the place of any images below please:
- Click on the blocked image to open it in a new window and look for any additional error messages.
- Check our firewall instructions: Configuring a Firewall for Box.
- Run the Box Connection Diagnostic test to determine whether your connection is at an optimum level.
- Contact Box Product Support and include a screenshot of any blocked images.
Box (CDN Images, CSS, JS, Captcha)
Box International PoPs
Box SSO Login
Verify your reported location:
- Locate My IP Address...
- The Country Code and Location fields returned from the link above indicate your approximate location.