In order to improve the performance of your uploads to Box, we offer multiple endpoints to make sure your uploads are taking the most efficient route to Box. However, the weighting we use to choose the path your upload takes can become skewed in certain circumstances, meaning your files are no longer on the shortest route to Box and the upload process will slow down.
If you recognize that your uploads are going slower than expected, we would recommend "tuning" the upload path to make sure they are weighted correctly. This involves uploading a number of small test files to optimize the routing for your actual uploads. Here's the full process for tuning your upload path:
- Download/save this test image file to your computer. The test file will appear to contain "static" or "snow."
- Duplicate the image file, via copy/paste and make 10 duplicate files.
- Upload these files to any folder in your Box account to optimize it.
- After uploading the test files, please test an upload that is greater than 100MB.
- This 100MB+ file should upload through the fastest route to Box from your area. Remember, it takes only a handful of uploads per week to keep the Box uploads optimally tuned for your whole office/location. These steps may be repeated at any time or for tuning alternate browsers.
These steps will put your Box account into "weighted random choice" mode, and should direct large uploads (>100MB) to the fastest measured route 100% of the time. Note: Smaller files (<100MB) will choose a route based on "weighted random choice". This is to ensure we are always measuring performance of different routes and adjusting to accordingly. This optimized route may change if you travel to different locations.