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Application Settings for Your Enterprise

Admin Console , Applications , Admin , Enterprise Settings , Instructions , Article , New , Product Utilization , Instruction

The Integrations section of the admin console enables you to

  • control which applications your managed account holders are permitted to use, and
  • manage custom apps in your enterprise.

If you disable an application on this page, account holders are unable to add the application to their Box accounts, and cannot use the application if the account holder previously installed it.

Table of contents

  1. Box Integrations & Clients
    1. Box Official Clients
    2. Box Drive - Mark for Offline
    3. Recommended Web Integrations
    4. Global Integration Settings
      1. Integrations
      2. Secure Connection
      3. Default Editor
  2. Individual Integration Controls
    1. Searching
    2. Enabling or disabling the integration
    3. Configuring
    4. Filtering
  3. Manage Platform Apps

Box Integrations & Clients

In this section, Box enables you to control access to official Box clients and integrations.

To control access to Box integrations and clients:

  1. Open the Admin Console.
  2. In the left sidebar, click Integrations.
  3. In the top of the page, click Box Integrations & Clients.

 

Box Official Clients

In this section, Box enables you to quickly locate and disable applications of the following categories:

  • Desktop
  • Android
  • iOS
  • Server
  • Mobile Web and Accessibility

By default, official Box clients are enabled, and we do not recommend you disable them. 

To disable an official Box client:

  1. Click the category of client you want to disable.  Box displays a list of Box clients.
  2. Next to the specific client, click the slider button.

We do not recommend you disable Box clients. If you disable all of the Box Mobile Clients, none of the Box Mobile admin functions will be available to you.

Box Drive - Mark for Offline

Specify whether to enable this feature throughout your organization (the default), or just for certain individuals, or whether to disable it altogether.

Recommended Web Integrations

Recommended web integrations are curated third-party applications available in Box Preview.  Examples of using third-party apps include sharing a file in Slack or Facebook Workplace, sending it via Outlook or Gmail, and sending it for signature via DocuSign.

When you enable Recommended Web Integrations, Box makes these available in the Preview window when your account holders view files. To learn more, be sure to read our article about using recommended web integrations.

Global Integration Settings

In this section, you manage your account holders' access to integrations available in the Box Integrations store.

Integrations

To disable integrations in the Box Integrations store:

  • Check Disable Integrations by default.

Disabling all integrations disables all third-party published integrations, except those that you explicitly select in Individual Integration Controls to add by default. For example, if in Individual Integration Controls you mark Slack as added by default, and then select Disable Integrations by default, Slack remains added by default. To disable Slack, in the Individual Integration Controls section you must manually disable Slack.

 

Note

You do not need to allowlist integrations. If you try to allowlist an integration, Box displays an error message. To add an integration, go to Integrations, click the title of the integration you want to add, and then follow the instructions. 

 

Secure Connection

To disable any integration that does not use an SSL connection:

  • Check Require web integrations to use secure connections (SSL). Checking this option requires all web integrations to use secure connections.

After you finish updating your Global Integration Settings, in the top-right corner of the Integrations tab's window click Save.

Default Editor

In this section, Box enables you to choose which applications to use for viewing Word, PowerPoint, and Excel Office files.

Individual Integration Controls

In this section, Box enables you to search for integrations and filter your searches, as well as enable, disable, and configure integrations.

Searching

To search for an integration:

  1. Click in Search for an integration.
  2. Type the name of the integration and press the Enter key. Box displays a list of integration names matching what you typed.

Enabling or disabling the integration

To enable or disable an integration:

  1. Hover over the selected integration.
  2. Click the status indicator in the Status column.
  3. In the drop-down choose one of the available options:

    • Disabled: Managed users will not be able to access or use the integration at any time.
    • Available for all users: Managed users can install and use the integration as needed at any time.
    • Added by default for all users: Integration is pre-installed for all managed users’ accounts and available to use.
    • Custom configuration: Integration is available or added by default for select users or groups.
      • A configurator where you can specify the details opens. 
Note
Choosing one of the options, except Custom configuration, applies the availability configuration for the integration immediately.

Configuring

To add additional configurations to an integration:

  1. Hover over the integration's row. Box displays a Configure button.
  2. Click Configure. Box displays the Configure Box for [integration name] or Configure [integration name] window.
  3. Select the desired status under Choose the status. Available options are:
    1. Disabled: Managed users will not be able to access or use the integration at any time.
    2. Available for: [All users / Select users or groups / All users except for selected ones] (select the desired option from the drop-down): Managed users can install and use the integration as needed at any time.
      If you choose this option, a Users and groups field is displayed. Enter the desired users and groups names.
    3. Added by default for [All users / Select users or groups / All users except for selected ones] (select the desired option from the drop-down): Integration is pre-installed for all managed users’ accounts and available to use.
      If you choose this option, a Users and groups field is displayed. Enter the desired users and groups names.
  4. If the Additional Configurations section is available, select the settings you want to enable. Available options are:
    1. Enable Box Activity Stream: By enabling this setting, users will be able to see certain events that occur in this integration in File Preview. Learn more. Click the toggle next to this option to enable or disable it.
    2. Admin Delegated Authorization: Admin Delegated Authorization allows users to authorize into integration without having to manually go through an Oauth flow. When enabled, every user in a Box enterprise will automatically be authorized.
  5. Save or cancel your changes.
Note:
Some options can be unavailable for your enterprise.

Filtering

To filter your search for an integration:

  1. Click the Filter button next to the search bar.
  2. Select the chosen option in the drop-down menu. You can choose from:
    1. Type of status applied - Disabled, Available for [All users / Select users or groups / All users except for selected ones], Added by default for [All users / Select users or groups / All users except for selected ones].
    2. User access - Available or added by default for (Enter user name) - you can see all the apps that are available to this specific user for one of the following reasons:
      • The integration is available to all users.
      • The integration is available to select users, including the user you specified.
      • The integration is available to a group that the specified user belongs to.
      • The integration is available to all users except some, and the user you specified is not excluded.
  3. Apply your filters.

Click the [x] in the filter’s pill to disable your chosen filters.

Manage Platform Apps

In this section, Box enables you to manage Platform Applications in your deployment.  Here you can:

  • authorize new Platform Apps,
  • disable integrations by default,
  • disable unpublished platform apps by default,
  • require manual admin authorization for Limited Access Platform Apps.

To manage Platform Apps:

  1. Open the Admin Console.
  2. In the left sidebar, click Integrations.
  3. In the top of the page, click Platform Apps. 
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