Content Manager enables Admins to access the content in a managed user's Trash, where they can preview, download, and restore any of the files.
To view a file in a managed user's Trash
- Go to Admin Console > Content.
- Select the Content Manager tab.
- Select Users.
- Select the Expand control (
) next to a user's name.
- Select Trash (
).
Content Manager displays a list of the files in the user's Trash. The list is sorted by updated column in descending order. Within this list you can
- Preview a file by selecting it.
- Download a file or folder by hovering on the row and selecting Download. The limit for folders is 50 GB or 10,000 files, whichever is first.
- Restore a file to its original location or to a new location by hovering on the file and selecting Restore or selecting a file or folder in the list and then selecting Restore on the top action bar.
- Select files and folders and select Download on the top action bar. The limit is 50 GB or 10,000 files whichever is first.
Notes:
- Download and Restore are not available for all files in a user's Trash. If either function is not available for a file, that icon will not appear when you hover on the file.
- Downloading files is not available for users who are not in Active status.