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Ginger Anderson
My account is available but everything is gone. I went back and looked and my automatic payments have not been taken out. I don't know what happened. There is no reason for that account not to pay, ever. Is there anything I can do? I would like to get my photos and documents back. Please help.
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  • Gregory Chavez
    • Edited

    Hello, Ginger Anderson my sedgwick

     

    I understand how distressing it can be to lose access to your photos and documents. Let’s troubleshoot this situation step by step:

    Check Payment Status:
    Verify that your automatic payments are indeed not being deducted. Sometimes, there might be delays or issues with payment processing.

     

    Best Regard,
    Gregory Chavez

     

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