Turn off e-mail notifications
Answered
My office is new to Box, and I am in the process of uploading all of our company files and adding collaborators for each folder. Each time I do this, the person I am adding gets an e-mail about it and I also get an e-mail anytime someone is added to a folder. Is there a way to turn off these notifcations?
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Goto Account Settings then select the Notifications tab. You should be able to pick which emails you want to receive from here.
You can also change the notifications for each folder - right-click over the folder and select Folder Settings. You can alter the Notifications here.
I hope this helps.
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It's been a while since this post, and I am wondering if there is any plan to stop email notifications when collaborators are invited to a folder I co-own? We are inviting hundreds of collaborators to subfolders, and it is annoying and distracting to receive an email every time collaborators are invited. Any fix for this?
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Hi ,
Thanks for your post in the community!
Unfortunately, the email notifications for Collaboration Invite and Accepted is automatic so we have no way of disabling the settings for that. However, setting up email filters is an efficient way to manage your email inbox.
Here's how:
Hope it helps!
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Any plans on fixing this?
If we can control when we get notifications for preview, downloads, etc. why can't we also control "Collaboration Invite and Accepted" settings? Shouldn't it be easily set up on your end?Making all the users of Box fix the problem individually using filters/rules is a poor substitute.
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Any update on this issue? box I don't want people I collaborate a folder with to ALWAYS get email notifications EVERY TIME I update make a change to my folders. It's too much like I'm being micromanaged.
PLEASE MAKE THIS AN OPTION FOR THE OWNER and CO-OWNER (I am a co-owner. My company is the "owner").
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Hi Linda,
Welcome to the Box Community!
End users can have different "account wide" settings by manually adjusting their email notification settings. Furthermore, users collaborating in a folder can also set their own specific Folder level email notifications.
Collaborators in a folder who don't want to receive email updates for changes to a collaborative folder; must setup email notifications from their own account, you cannot adjust this settings for them. Please refer to the following articles on how to manage there email notifications:
If you have any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submissions and will consider whether to include feedback in their product roadmap.
Best,
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FWIW, this does not happen when you invite a group. I realize it may not be convenient to create scores of ad hoc groups in order to share a Box object but we did create groups for every department, project, team, and possible grouping we could think of. It didn't remove all of the emails but greatly reduced them.
Not at my current company but at my prior company I also created a rule for inbound mail from Proofpoint which routed all of these alerts, domain-wide, to quarantine. Users could still see that they got them in their daily Proofpoint digest email but didn't actually hit the inbox. -
Thanks for the suggestion Nathan. That sounds like it would help, but I don't see the option to create Groups. I'm guessing because it's a corporate account so I don't have that right. I don't have a go to person that could help us set up Groups like that since we're just testing Box across the company. Maybe if it gets approved for company-wide usage we'll have admins who can help us with these tasks.
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Stephen - if you don't have the ability to create groups then unfortunately this wouldn't work. I would advise that, if considering Box, come up with a comprehensive group structure (the more the better) - not just for sharing ease but there are many other substantial benefits from using groups vs individuals, even if a group consists of a single person at the start. Further to that point, if you use Slack with similar group structures, Box and Slack can co-control your perms for you. Best of luck out there (and vote it up on Pulse).
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I had to block the noreply@box.com email on my email gateway. But I am checking if, 8 years later, Box Developers have figured out how to have a person block the automatic collaboration emails that many people find only clutter their inboxes.
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