Support Forum

• by Serge van der Haegen
• December 28, 2023 19:20

Email already used in a Box account but not associated with an enterprise Answered

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• by Harsha Jayaweera
• December 28, 2023 19:18

I fogot to cancel my trial and I got a hit on my debit card (which was declined because I didn't have enough balance in my account ). But I want to cancel my account as I just wanted to try the trial Answered

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• by Victor
• December 28, 2023 19:12

Blocked out of Account Answered

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1

• by Kelli Huber
• December 28, 2023 16:16

MFA rest for user account Answered

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2

• by Anthony D. Begando
• December 28, 2023 15:45

Migration Support Needed From One Box Account To A New Account Answered

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1

• by Jan Heidenreich
• December 28, 2023 15:25

Account Limit reached with no data stored or in trash Answered

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1

• by Preeti Nambiar
• December 28, 2023 08:19

Flles missing from offline and online drive Answered

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1

• by Gabriel Maslen
• December 27, 2023 23:15

2 factor authentication error Answered

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1

• by Nate Chase Christopherson Dansie
• December 27, 2023 23:13

Need plan option for 1TB storage individual account Answered

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1

• by Marianna Williams
• September 02, 2022 14:44

I need a phone number to call or please have someone call me

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2

• by Neil O'Mahony
• December 27, 2023 19:24

What are SLA's with Box when you open up a ticket with them Answered

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1

• by David Uroz Tomas
• December 27, 2023 10:53

Storage is not correct Answered

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2

• by YUFEI FAN
• December 21, 2023 02:35

CANNOT UPDATE MY FILES FROM LOCAL LOCATION ONTO BOX Answered

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2

• by Scott Cavaness
• December 27, 2023 18:12
• Edited

MISSING FILES Completed

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2

• by Ken Chetcuti
• December 20, 2023 17:01

Changing primary user profile Answered

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1

• by Thomas Langmaack
• December 27, 2023 16:45

Lost Data Answered

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1

• by Paul Hermes
• December 27, 2023 15:40

How do I find out the admin accounts? Answered

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1

• by Antonio Francisco Lacap
• December 27, 2023 15:32

Sign In Page Looks Different Answered

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1

• by Assaf Oron
• December 27, 2023 14:19

payment Answered

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1

• by Valentin COLLIEZ
• December 27, 2023 10:42

Error while trying to activate my subscription from a trial box Answered

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1

• by Reza Mirmiran
• December 27, 2023 01:25

Not able to access DSA folder Answered

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1

• by Krishnasagar Melashetty
• December 27, 2023 12:08

Not able to generate access token Answered

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1

• by funakoshi kyosuke
• December 27, 2023 07:48

Regarding the issue where response 500 is returned when uploading a file Answered

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1

• by Daniele Rizzi
• December 27, 2023 11:41

Available space incorrect Answered

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1

• by hide ono
• December 27, 2023 08:45

Used storage size is wrong Answered

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2

• by Box User
• December 27, 2023 12:44

Storage appearing full but it isn't Answered

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• by Naruko Watanabe2
• December 26, 2023 23:32

can not receive reset e-mails and can not log in BOX Answered

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1

• by Michael Iacopino
• December 26, 2023 20:31

Password protecte dFile - I have Password but no dialog in which to enter it Answered

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2

• by Shawn Jough
• December 26, 2023 22:16

"You do not have enough space to copy the item" error Completed

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• by JOSE MARINES
• December 27, 2023 18:06

se borraron mis archivos al mejorar el plan Answered

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1