Support Forum

• by Yaron Uliel
• May 01, 2024 11:34

Lost access to my MFA device Completed

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votes

1

• by Anuj Modi
• May 01, 2024 08:53

2FA unable to setup Completed

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1

• by Sarah
• May 01, 2024 03:42

BOX SUPPORT - Worst customer support service I have ever experienced Completed

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votes

1

• by Jack Crum
• April 30, 2024 19:52
• Edited

Pulling file via API problem Completed

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1

• by Brandie Jones
• April 30, 2024 15:37

Links not expiring Completed

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votes

1

• by Landon Smith
• April 30, 2024 15:08

email already used in a box account but not associated with an enterprise Completed

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votes

1

• by Barbara Benson
• April 30, 2024 13:45

Unencrypted FTP Deprecation - How do I know? Completed

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votes

1

• by Richard Tucker
• April 30, 2024 10:10

Third Party unable to upload documents Completed

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votes

1

• by ghm101
• April 30, 2024 09:13

Cannot enable box sign for a user Completed

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votes

1

• by セキュリティ
• April 30, 2024 02:58

Re-create account Completed

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votes

1

• by セキュリティ
• April 30, 2024 02:52

Re-create account Completed

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votes

1

• by Akshay Rao
• April 29, 2024 19:04

Locked out of my account due to MFA Completed

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votes

1

• by Steven Mullen
• April 29, 2024 18:11

Two New Users Not Receiving Emails to Set Up Their Accounts Completed

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votes

1

• by Sistemi Informativi
• April 29, 2024 14:58

Remove custom apps Completed

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votes

1

• by Rahmatullah Muslim
• April 29, 2024 11:57

How to restore deleted folder Completed

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votes

1

• by Michael Mathres
• April 28, 2024 10:28

Change my Admin Email Completed

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votes

1

• by Vasilescu, Victor (US)(Tier 2)
• April 28, 2024 01:06

Box did not update Completed

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votes

1

• by Aimee McFarland
• April 26, 2024 18:55

My Box folders become inaccessible Completed

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votes

1

• by Nick
• April 26, 2024 17:09

back up code to log in Completed

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votes

1

• by Alan Chang
• April 26, 2024 16:13

I have a business account. I don't see option to call Box Support. Completed

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votes

1

• by Aquino, Oscar
• April 25, 2024 20:22

Unable to have multiple people simultaneously leave comments on PDF doc Completed

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votes

1

• by Michael Murphy
• April 25, 2024 17:16

Something went wrong and Box Drive needs to exit. Please send us your logs so we can troubleshoot the issue and work to improve the product. If the problem persists, please contact Box Support to further troubleshoot the issue. Completed

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votes

1

• by Nohemi Guzman Varela
• April 25, 2024 16:13

Unable to create folders Completed

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votes

1

• by Margarita Velasco
• April 25, 2024 16:02

Login problem Completed

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votes

1

• by Sven Lammers
• April 25, 2024 15:18
• Edited

Email to much bandwidth Completed

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votes

1

• by Friedrich Meinikat
• April 25, 2024 10:00

Do not get the security code to any of my authenticator apps Completed

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votes

1

• by 岡野 高浩
• April 25, 2024 05:38

It may or may not be possible to approve with BOX SIGN. Completed

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votes

1

• by Louis Benioff
• April 24, 2024 18:49

Device Pinning for Browser Completed

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votes

1

• by Dang, Zach
• April 24, 2024 17:17

Duplicate Documents Completed

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votes

1

• by Melissa Prince
• April 24, 2024 15:27

Changing Owner of Account and Removing Users Completed

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1