Support Forum

• by Cary Jim
• March 03, 2023 18:47

BOX Drive SSO Issue Completed

0

votes

1

• by Erica Thompson
• March 03, 2023 18:33

Unable to login - 2FA Completed

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votes

1

• by Rick Marcena
• March 03, 2023 17:05

Ticket Submission: Box unable to process my upgrade payment Completed

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votes

1

• by Andrew
• March 03, 2023 08:41

2-Factor Authorization Not Possible Completed

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votes

0

• by 枝村　泰
• March 03, 2023 01:56

Unknown backup code for account Completed

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votes

1

• by Jen Dillon
• March 01, 2023 23:34

Authenticator App Completed

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votes

2

• by Michael Rueca
• March 01, 2023 19:54
• Edited

File Path Character Limit-Box Drive Completed

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votes

2

• by EIGIRDAS
• March 01, 2023 11:34

Can't upgrade my plan from Individual to Personal Pro Completed

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votes

1

• by 魚返 雄太
• March 01, 2023 09:20

Two-factor authentication cancellation Completed

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votes

1

• by Ahmed Saeed
• March 01, 2023 05:00

Refund Completed

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votes

1

• by Teresa
• February 28, 2023 19:52

Blank screen upon log in Completed

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votes

3

• by Scott Bouchez
• February 28, 2023 11:41

Confirmation email - file not available Completed

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votes

1

• by Robert Bowling
• February 26, 2023 19:33

Individual to Enterpise Completed

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votes

1

• by Thanh Chung Pham
• February 24, 2023 21:38

I would like to reset the password for an old account Completed

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votes

2

• by Michele Sadowski
• February 24, 2023 14:37

Unable to access ACROYMNS web portal Completed

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votes

1

• by Daniel Podawiltz
• February 24, 2023 13:50

2FA not working Completed

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votes

1

• by Douglas Lee
• February 24, 2023 09:23

Box integration issues causing password error Completed

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votes

2

• by 徳山くるみ
• February 24, 2023 02:32

I can’t add a second email Completed

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votes

3

• by stephen Johnston
• February 24, 2023 01:09

My Box App will not download on my Mac! Completed

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votes

1

• by Pavan Abraham
• February 23, 2023 23:56

Restoring deleted files from TRASH folder after Trash folder has been purged Completed

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votes

1

• by Blayne Beeson
• February 23, 2023 21:20

Excel files not opening when in folder Completed

0

votes

1

• by lisamoom23
• February 22, 2023 22:58

two Okta/Box integration instances Completed

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votes

1

• by FILIPPAS KOLIAKIS
• February 22, 2023 17:48

Enterprice users no longer can login Completed

0

votes

1

• by sharma
• February 22, 2023 08:29

Older file versions not available Completed

0

votes

1

• by Beau Pratt
• February 20, 2023 19:57

New User Box Login Completed

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votes

1

• by Box User
• February 20, 2023 14:42

2FA Setup not working Completed

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votes

2

• by Sonali Swayanshree
• February 20, 2023 11:27

Editing retention policy of a document Completed

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votes

1

• by Anthony D. Begando
• February 17, 2023 18:20

Error Regarding Storage Quota Completed

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votes

2

• by Mona Gupta
• February 17, 2023 17:15

Missing Folder - NOT IN MY TRASH Completed

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votes

1

• by Daniel Sontag
• February 17, 2023 11:44

When viewing a specific version of a Box file, is the Browser URL static? Completed

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votes

2