Support Forum

• by FILIPPAS KOLIAKIS
• February 22, 2023 17:48

Enterprice users no longer can login Completed

0

votes

1

• by sharma
• February 22, 2023 08:29

Older file versions not available Completed

0

votes

1

• by bac.xcx.01 gmail.com
• February 21, 2023 08:28

I cannot get reset password email Completed

1

vote

1

• by Beau Pratt
• February 20, 2023 19:57

New User Box Login Completed

0

votes

1

• by Sonali Swayanshree
• February 20, 2023 11:27

Editing retention policy of a document Completed

0

votes

1

• by Mona Gupta
• February 17, 2023 17:15

Missing Folder - NOT IN MY TRASH Completed

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votes

1

• by Kulyk, Janet
• February 16, 2023 19:59

Box Folder Owner Completed

-1

votes

1

• by Ronnie Wilson
• February 15, 2023 23:09

(Cloud) Email address for notification to new user not working Completed

0

votes

1

• by Carmin Ruiz
• February 15, 2023 21:10

Updating Default Email - Verification Function does not work Completed

0

votes

1

• by ＣＨＯ　ＪＡＥＨＥＯＮ
• February 15, 2023 18:26
• Edited

My files all gone Completed

0

votes

1

• by Robert Phibbs
• February 15, 2023 15:18

2FA removed for free accounts? Completed

0

votes

1

• by EIJP Marketing
• February 15, 2023 05:21

2 Step Verification (Authenticator) set-up in my new iPhone Completed

0

votes

1

• by Box User
• February 15, 2023 01:10

Failed 2 factor Completed

0

votes

1

• by USER-AGENT-NTT
• February 13, 2023 14:36

Delete custom app - Please help Completed

0

votes

1

• by Dirk Loots
• February 13, 2023 06:13

Can not search within Sub Folders on Box using Windows Explorer Completed

0

votes

1

• by andrew
• February 12, 2023 20:05
• Edited

Excel file not found copy from error Completed

0

votes

1

• by Shiu,Ron
• February 14, 2023 01:49
• Edited

Need the support team' help to verify and remove Email on suppression list Completed

0

votes

1

• by Rohit Sinha
• February 10, 2023 21:50

I turned on 2FA and was not prompted to use 2FA upon my next sign-in. Completed

0

votes

1

• by Brian Erichsen
• February 10, 2023 20:59

No access to Authenticator App Completed

0

votes

1

• by DJ Green
• February 10, 2023 12:35

New Box user on our company account cannot open files Completed

0

votes

1

• by 公益太郎
• February 10, 2023 00:26

ストレージ容量 Completed

0

votes

1

• by Colin Berger
• February 09, 2023 16:58

Box Account Change Request Completed

0

votes

1

• by CJ Brunner
• February 09, 2023 15:18

Automate a survey Completed

0

votes

1

• by John W. Jurgensen
• February 09, 2023 15:03

Is there a way to modify a box note to roll-up any checklist items that might be in the entire note Completed

0

votes

1

• by John Hill
• February 09, 2023 10:03

Delete AppleDouble files? Completed

0

votes

1

• by Sonal Gunasekera
• February 08, 2023 15:49

SMS not coming Completed

0

votes

1

• by Jane Livens
• February 08, 2023 09:13

Box won't let me send share invite to .com email addresses Completed

0

votes

1

• by BRANDON MICIANO
• February 07, 2023 20:40

FTP from Google Drive > Box Drive file failure Completed

0

votes

1

• by Veronica Adrover
• February 07, 2023 01:09

Upgraded to iOS Ventura 3.2, Box won't open, had me send my logs and requested I open a support case. Completed

0

votes

1

• by imagespm
• February 06, 2023 20:02

moving multiple files Completed

0

votes

1