France

1. Community
2. Support Forum
3. Backing up files to Time Machine

Hi Leo,  Apologies however, we don't support/recommend using time machine to back up your Box folders because it doesn't work well with our products. Please take a look at this article for best pra...

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• France
• September 08, 2020 20:10
• Edited
• -2 votes

1. Community
2. Support Forum
3. Windows 7 box drive download

Hi there,  Welcome to the Box Community, I'm happy to help! We are unable to provide support and cannot provide installer of any older versions of the Box Drive app. Box supports the two latest rel...

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• France
• April 26, 2022 20:46
• -4 votes

1. Community
2. Support Forum
3. Linux desktop client as with Dropbox

Hi Everyone,  Welcome to the Box Community! Box Desktop applications currently do not support Linux systems. If you need to access files from Box, you may login to Box.com from a supported browser ...

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• France
• March 23, 2022 19:33
• -4 votes

1. Community
2. Support Forum
3. How to End Collaboration for Many Files

Hi Justin,  Welcome to the Box Community! If you wish to end collaboration on folders shared to you by other users, you may follow the steps in this article: How To End A Folder Collaboration Tha...

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• France
• December 18, 2020 18:29
• -3 votes

1. Community
2. Support Forum
3. Switched to Box Drive and lost the ability to search in any meaningful way

Hi James,  Rest assured that we are always striving to improve our product to better serve our users, and appreciate your feedback. If you have any product feature request or suggestions, we recomm...

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• France
• November 20, 2020 22:33
• -4 votes

1. Community
2. Support Forum
3. Easy way to view all files I locked

Hi Kim,  Welcome to the Box Community! Currently, we do not have a feature that will display all current locked files in your account. As a workaround, I would recommend running a User Activity rep...

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• France
• October 14, 2020 22:34
• Edited
• -3 votes

1. Community
2. Support Forum
3. Unsynced File Deletion

Hi Conner,  Welcome to the Box Community! When you unsync a folder, you are only removing it from your computer ﹣ it remains in your Box account. When you take this action, Box Sync app will re-sca...

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• France
• October 07, 2020 20:37
• -3 votes

1. Community
2. Support Forum
3. How To Clear Recent Files

Hi there,  Yes, there is no option to hide the "Recent" tab in Box mobile apps. Best,

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• France
• February 25, 2021 21:35
• -5 votes

1. Community
2. Support Forum
3. Box Drive on Apple M1

Hi Dennis,  Welcome to the Box Community and thanks for participating in the forum! Our engineering team is aware of the issue installing Box Drive on the latest macOS Big Sur and continuously work...

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• France
• December 04, 2020 19:10
• Edited
• -3 votes

1. Community
2. Support Forum
3. Switched to Box Drive and lost the ability to search in any meaningful way

Hi James,  Welcome to the Box Community! I understands you are having issues with searching files within your Box in your Windows computer. I was able to confirm, that this is expected that Windows...

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• France
• November 19, 2020 18:30
• -5 votes