box-logo
  • Product Guides
      • Troubleshooting & FAQs
        • Integrations
          • Learning
            • User Courses
            • Admin & Co-Admin Courses
            • Browse all Box University Courses
          • Community
            • Community forums
            • Community events
            • Connect with your peers
          • Developers
          • Account & Billing
            • Contact Support
          Box Status
          Sign in
          1. Box Support
          2. Account and Billing
          3. Preferences and Billing
          4. Troubleshooting Billing

          Troubleshooting Billing

          Follow New articles New articles and comments
          • Why am I being forced to add a Credit Card when logging in my Box account?
          • Misspelled / Incorrect Emails upon Registering
          • I Have More Users Than Seats Error
          • Why am I getting an error when entering my credit card information?
          • Why am I being charged for adding seats?
          • Why was my subscription automatically renewed?
          • Outstanding Balance Message When I Log In

          • ©2025 Box
          • Subscriptions
          • Terms of Service
          • Privacy Policy
          • Do not Sell My Info
          • Fair Use Policy
          • Community Guidelines
          • User Guide
          Français 日本語