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Upgrading to Business plan with 10 existing "Collaborators"

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Melissa Tenzer

If we upgrade to a Business plan monthly:

  1. Will we be charged $20 per collaborator per month? X 10 = $200.00 monthly.
  2. If we select the minimum of 3 users, what happens to the collaborators access to the Box account? Will only 3 out of 10 have access?

The difference between a user and a collaborator is not clear, especially when it comes to billing.  Please advise.  

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  • Rona

    Hi Melissa, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions. 

    We'd love to further assist!

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