Tracking codes allow an admin to generate reports from the administration console and assign an attribute to a specific group of users. This setting must be enabled by your customer success manager.
Configuring a Tracking Code
To configure a tracking code:
- Navigate to the Administration Console.
- In the left pane, click Enterprise Settings.
- At the top of the window, click User Settings. You can configure up to five categories for tracking code.
- Enter your categories, then click Save.
Once the categories are established, select the Users & Groups tab and click on a user you would like to configure. In the Edit User Account Details section, you should now see the fields for each of the categories that you have defined. You can enter your own internal tracking code in these fields. When you are done, click Save to save your changes.