Charged before trial complete

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Makisha Boothe

• April 18, 2024 22:20

I've been trying to switch my account to a single user and monthly, and I have one day left in my trial (see screenshots). However, I was charged for 3 users annually today, before my trial ends. 

How can this get fixed?

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  Rona

  • April 19, 2024 20:36

  Hi there, 

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  Thanks for posting!

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