GxP - Failed Tests?

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Tim Herremans

• August 23, 2024 17:25

Hello,

I cannot find any support documentation on the topic of Failed Tests within the GxP Insights page. The Test Failures listed are a bit vague.

1. Is this on Box's end, or customer's end?
2. How do we know the severity?
3. What should we do with the Ticket ID?

Could someone give me some recommendations on handling Failed Tests besides just collecting/logging the automated reports.

Maybe I was expecting more guidance or insights considering the cost of this add-on but hopefully someone can help clear it up for me.

Thank you,

Tim

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  Rona

  • August 23, 2024 20:47

  Hi Tim,

  Welcome to Box Community! 

  To help address your concern, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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