Not recieving new Invite emails

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John Mercer

• September 13, 2024 09:46

Have been using box for a long time - today it is no longer sending invite emails as i have tried to create a new user, and no invite email is recieved, it doesnt go into spam etc - it just doesnt ever appear in the inbox

 

can you please help?

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  Rona

  • September 13, 2024 20:14

  Hi John, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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