Cancel Without Charge

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Melodi Roberts

• January 11, 2025 14:09

I assumed Box was going to satisfy my needs based on AI. How silly of me.  It is not going to work for what I need. I already paid for the subscription.  Can my account be cancelled and I receive a refund?  

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  Rona

  • January 13, 2025 19:05

  Hi Melodi,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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