Canceling my business box account

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Yuki Nakayama

• 4 days ago

Hi, Box Support Team.

I would like to confirm some details regarding the cancellation of my business account.

If I cancel my account from the Admin Console -> "Cancel Account" link, will the license also be terminated immediately and further billing stop after the current monthly license expires?

Thanks in advance for the supports.

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  Rona

  • 2 days ago

  Hi Yuki,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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