Log-in via Edge

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Toshiko Hoshino

• 5 days ago

Usually when someone sends me the link of the file (on Box drive) the Microsoft Edge pops up and I enter my email and password, I can not log in successfully.

However, if I use the same link through Chrome, I can log in without any problems. What is the issue? And how to solve this issue?

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  Rona

  • 3 days ago

  Hi Toshiko, 

  Welcome to Box Community and glad to assist! 

  To get a closer look, could you send a screenshot on what it looks like when you're in Edge?

  We'd love to further assist! 

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