After Upgrading to macOS Monterey, Box Drive is experiencing the following issues. Screenshots depicting what is happening are attached.
- Box Drive is sporadically notifying of the following error:
Error Updating File - Another item with this name already exists in the same folder.
Even though the file is being placed into the folder for the first time. These files did not previously exist on Box and are being added to macOS' Box Drive folder for the first time.
- Nearly 100% CPU Usage for almost 5 hours. Possibly reindexing the entire Folder/File Structure.
- All Files and Folders within the macOS Box Drive folder are indicating a local copy of the data does not exist and must be downloaded again. The green checkmark indicating the File/Folder is "Available Offline" is shown and contradictory to the "Download From Cloud" icon immediately beside it.
- Error message: "Your Device Could Not Connect To The Server" and "Problem With Network Server."
Normally I would simply Uninstall then Reinstall Box Drive but after downloading and making a very large amount of data "Available Offline," I cannot afford the downtime of having to redownload.
Even though the files and folders were previously downloaded and made available offline, when attempting to open a Folder within the macOS Box Drive Folder, it takes a considerable amount of time just to process and display the contents of the folder within macOS Finder making it impossible to work with Folders.
Please sign in to leave a comment.