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Not being prompted for 2FA even though it is on Completed
0 votes 1 comment
Sign on Box app iPhone Completed
0 votes 1 comment
BOX Polling Error Completed
0 votes 1 comment
Box Drive Not Downloading --> Attempted Refresh Not Working Completed
0 votes 2 comments
How to include file link in relay outcome notification? Completed
1 vote 2 comments
Spam/harmful box note Completed
0 votes 1 comment
RFP Upload Completed
0 votes 1 comment
'Box Drive has failed to update to 2.31.64' Completed
2 votes 4 comments
AUTHORISATION TO EDIT THE FILE HAS EXPIRED Completed
0 votes 1 comment
Dropdown Menu Not Displaying Complete List for Users Completed
0 votes 1 comment
Error when changing folder ownership Completed
0 votes 4 comments
Security code isn't working Completed
0 votes 1 comment
Can't add 2-step verification (phone or authenticator) Completed
1 vote 2 comments
resend activation emails Completed
0 votes 1 comment
Qrcode for 2fa configuration not generating Completed
0 votes 1 comment
Reactivate account Completed
0 votes 1 comment
reset email not working Completed
0 votes 1 comment
Box Drive reset does not work Completed
0 votes 1 comment
[BOX NOT SYNCING TO DESKTOP & NOT OPENING] Completed
0 votes 1 comment
Box files syncing and showing for some people but not others. Completed
0 votes 1 comment
Owner ID changed Completed
0 votes 1 comment
Attaching to an email a file in a synced folder Completed
0 votes 1 comment
BOX Drive SSO Issue Completed
0 votes 1 comment
Unable to login - 2FA Completed
0 votes 2 comments
Ticket Submission: Box unable to process my upgrade payment Completed
0 votes 1 comment
2-Factor Authorization Not Possible Completed
0 votes 0 comments
Unknown backup code for account Completed
0 votes 1 comment
Authenticator App Completed
0 votes 2 comments
File Path Character Limit-Box Drive Completed
2 votes 3 comments
Can't upgrade my plan from Individual to Personal Pro Completed
0 votes 1 comment