Support Forum

• by Johnson River Enterprises
• April 03, 2023 19:49

Cancel my account Answered

0

votes

2

• by Rasharn Hamilton
• April 03, 2023 18:13

Whap Whap Kitchen Answered

0

votes

1

• by Meghan Schapiro
• April 03, 2023 18:03

Merging 2 Work Emails Answered

0

votes

1

• by Muieen Cader
• April 03, 2023 17:56

When saving template "Not found" error appears and am unable to save Completed

1

vote

4

• by Rita Storey
• April 03, 2023 17:27

When I log in the page is blank Answered

0

votes

3

• by Box User
• April 03, 2023 17:20

Hello, My account reports over 90% use, but when I check sizes of folders, it should be below 50%. Can you please run the fix script? Thanks. Answered

0

votes

1

• by Aryan Zaferani
• April 03, 2023 17:13

Wrong email used to create account Answered

0

votes

1

• by Box User
• April 03, 2023 17:12

The display of the used memory space is displayed incorrectly Answered

0

votes

1

• by Haoyu Fang
• April 03, 2023 16:39

Access Issue with Shared Video Link on Box.com Answered

0

votes

1

• by Daniel Jose Grosso
• April 03, 2023 15:55

Set Sorting criteria by default Answered

3

votes

3

• by Leon Wilkes
• April 03, 2023 13:54

Keep getting upload errors when uploading files Answered

0

votes

1

• by Michael Golub
• April 03, 2023 13:15

Unable to create Sign template Answered

1

vote

5

• by Urko Masse
• April 03, 2023 10:18

Incorrect used storage, please fix Answered

1

vote

1

• by Box User
• April 03, 2023 02:28

Capacity does not decrease even after deleting data Answered

0

votes

1

• by Box User
• April 03, 2023 01:19

Reset my available storage size Answered

0

votes

2

• by Alex Abraham
• April 03, 2023 03:17
• Edited

MFA codes not working, and forgot backup codes Completed

0

votes

2

• by Jason Murray
• April 02, 2023 14:05

I have personal pro and still can't retrieve file history for some files Answered

0

votes

1

• by Jason Murray
• April 02, 2023 13:37

Cant retrieve my version history for some files Answered

0

votes

2

• by Nicole
• April 02, 2023 12:57

Storage incorrect and can't recover deleted folder Answered

0

votes

1

• by Box User
• April 02, 2023 04:51

Deleted Two folders by mistake Answered

0

votes

1

• by Anton Rill
• April 02, 2023 03:57

Storage space total incorrect Answered

0

votes

2

• by uk nife
• April 02, 2023 15:53
• Edited

Incorrect used space count.. please, run script to fix Answered

1

vote

1

• by Matt Gillespie
• April 01, 2023 20:00

Can't get box to work even after manually resetting box drive Answered

0

votes

1

• by Clive Carmock
• April 01, 2023 12:20

Uable to delete user Answered

0

votes

1

• by Tabitha Anastasi
• April 01, 2023 02:23

Privacy Answered

0

votes

1

• by 橋本　理恵
• April 01, 2023 00:44

BOX 2.31 64 msi Answered

0

votes

1

• by Mario Rodriguez
• March 31, 2023 21:29

Cant upgrade from individual to business plus Answered

0

votes

1

• by Mario Rodriguez
• March 31, 2023 20:07

Payment does not go through Answered

0

votes

1

• by Mackenzie Leavitt
• March 31, 2023 19:58

You installed an Older version of Box Drive on top of a Newer Version M1 Apple Chip Issue Completed

0

votes

4

• by Alejandro Rojas
• March 31, 2023 19:38

Box drive freezing and creating issues with random files Completed

0

votes

1