Support Forum

• by ManabuSugimoto
• May 14, 2024 03:00

Storage display status (trash can is empty) Answered

0

votes

1

• by 島田浩臣
• May 14, 2024 02:17

Incorrect storage usage or number of files in My Account Answered

0

votes

3

• by Miguel Fernandez
• May 13, 2024 13:47

Received an invitation to download documents but can't see the folder once I log into Box. Answered

0

votes

1

• by Caroline Pulleman
• May 13, 2024 12:33

I can't generate back up codes Answered

0

votes

2

• by まこ
• May 13, 2024 12:12

Capacity not correct Answered

0

votes

2

• by Becca Keefe
• May 13, 2024 08:56

Link removed or unavailable to you Answered

0

votes

1

• by 栗巣　直樹
• May 13, 2024 08:41

About setting an expiration date for a shared link Answered

0

votes

1

• by Coco Séverine
• May 13, 2024 08:30

Réinitialisation de mot de passe Answered

0

votes

3

• by Masahiro Yoshida
• May 13, 2024 01:02

Failed to sync due to "Unexpected Error", how to solve it? Answered

0

votes

1

• by Victor Gonzalez
• May 12, 2024 20:53

User has moved a large amount of files to the trash. We need recover all the files that this user has moved to trash. Answered

0

votes

1

• by Erik Astudilllo
• May 12, 2024 19:34

wrong storage shown Answered

0

votes

1

• by preethi
• May 12, 2024 19:31

Missing files and folders Answered

0

votes

1

• by sumi kim
• May 12, 2024 03:48
• Edited

Payment error in Korea Answered

0

votes

1

• by FireCred
• May 11, 2024 14:33

Account hacked Answered

0

votes

1

• by Box User
• May 11, 2024 07:31

Account size issues Answered

0

votes

4

• by Hans Chow
• May 10, 2024 22:49

Recovering files from a deactivated school email Answered

0

votes

1

• by Serah Okechukwu
• May 10, 2024 19:13

I cannot contact support - i have no access to my organization's box files Answered

0

votes

2

• by Matthew Nolan
• May 10, 2024 17:42

Box Web UI takes a LONG time to fully load top-level "all files" view Answered

0

votes

1

• by Ara Anderson
• May 10, 2024 16:00

incorrect storage amount show, please run script Answered

0

votes

1

• by Ellen Hurley
• May 10, 2024 14:15

Deleting Items Answered

0

votes

1

• by PI Ops 2
• May 10, 2024 13:58
• Edited

SOC 2 Report - very urgent Answered

0

votes

1

• by Micro soft
• May 10, 2024 13:22

Please clear my folder Answered

0

votes

1

• by Assistant Engineer
• May 10, 2024 11:01

Unable to download the files Answered

0

votes

1

• by jackson Parmar
• May 10, 2024 10:35

I am not able to authenticate custom app without upgrade Answered

0

votes

1

• by Brandi Edwards
• May 10, 2024 04:10

Cancel free trial Answered

0

votes

1

• by 徳丸篤史
• May 10, 2024 03:59

Discrepancy between storage capacity and actual file capacity Answered

0

votes

1

• by Charlotte Tilstra
• May 10, 2024 00:22
• Edited

Unable to Search Tags Answered

0

votes

2

• by 辰巳直樹
• May 09, 2024 23:38

Unable to login when starting "Box Drive" Answered

0

votes

2

• by Nicole McClain
• May 09, 2024 23:26

Create Password Answered

0

votes

1

• by Sebastian Espei
• May 09, 2024 22:49

Storage Limit Answered

0

votes

1