Support Forum

• by 冨山 康雄
• January 11, 2024 00:43

Disable 2 factor authentication Completed

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votes

1

• by Mary Adamczyk
• January 11, 2024 14:44

The new user is not receiving email to verify so she cannot use box Completed

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votes

1

• by Christina Murphy
• October 04, 2023 14:17

"No Changes Made" message when trying to add new user Completed

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votes

3

• by Nik Holmes
• January 10, 2024 16:45
• Edited

Admin Console button does nothing Completed

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votes

1

• by Alessandro Kopp
• January 10, 2024 18:39

Multi-factor authentication - phone number changed Completed

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votes

1

• by Francisco Afonso
• November 16, 2023 11:19

Changing Admin Completed

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votes

2

• by Admin EDH
• January 10, 2024 12:10

Add a user with an existing account Completed

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votes

1

• by Linken Services
• January 09, 2024 18:52

Boxnotes android phones removing formatting Completed

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votes

1

• by Jarle Paulsen
• January 10, 2024 10:01

Files saved by colleagues do not appear in finder (Mac) Completed

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votes

1

• by 原澤 英次
• January 10, 2024 07:15

Deleting the server authentication app Completed

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votes

1

• by Dawn Young
• January 09, 2024 16:10

Failure to Sync files Completed

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votes

1

• by Israel Lopes Da Cunha Neto
• January 09, 2024 14:12

How to access backed up file in the cloud? Completed

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votes

1

• by Grace Hartley
• January 09, 2024 14:10

add user from another enterprise Completed

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votes

1

• by 原澤 英次
• January 09, 2024 09:29

Unable to add another user to Business Plus. Completed

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votes

1

• by Fabric Test
• January 09, 2024 06:34

Permissions to run report Completed

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votes

1

• by Theresa Jamone
• January 08, 2024 21:30

User encounters the "Account storage limit reached" error when uploading files to her folders Completed

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votes

1

• by Christophe Verstreken
• January 08, 2024 23:40
• Edited

Box for Oracle NetSuite - Unable to delete Folders Completed

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votes

1

• by IrI
• January 09, 2024 10:17

Box Authentication Completed

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votes

1

• by Maharshi
• January 06, 2024 13:49

Unlimited storage isn't Unlimited afterall! - 12TB a year that's the limit you should mention in the pricing section. Completed

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votes

1

• by Tyler Moore
• September 07, 2023 17:19

Box Drive very laggy, crashes Windows Explorer sometimes. Uninstalling/reinstalling doesn't' help. Completed

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votes

3

• by 塚本　祥生
• January 08, 2024 02:52

Editor privileges are lost Completed

0

votes

1

• by Kate Flury
• January 08, 2024 12:04

We can't see any of our new co-workers files Completed

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votes

1

• by NICK BRUMLEY
• January 08, 2024 05:10

New user not receiving a verification email Completed

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votes

1

• by Vanessa Coskey
• January 08, 2024 18:34

Can't access account Completed

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votes

2

• by Natasha Ah Jack
• January 08, 2024 18:21

New user not getting confirmation email Completed

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votes

1

• by Craig Robert Bowen
• January 05, 2024 18:25

Delete Error Message Completed

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votes

2

• by Loann McGee
• June 15, 2023 17:33

Mac shortcut for folder in Box desktop app Completed

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votes

5

• by Giulia Alessi
• November 06, 2023 15:57

Retrieving old files Completed

1

vote

2

• by Jonatas M. Thewes
• September 02, 2023 16:26

Upload Error: Request rate limit exceeded, please try again later Completed

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votes

17

• by Jet Johnson
• November 08, 2023 01:05

Cannot set a password Completed

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votes

2