Support Forum

• by Nhi Duong
• January 22, 2023 09:47

Refund Request Completed

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votes

1

• by lin zhao
• January 22, 2023 04:21

Cant add user Completed

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votes

1

• by John Horstman
• January 21, 2023 18:01

Selecting Multiple Files Completed

1

vote

2

• by Michelle Morsbach
• January 21, 2023 02:43

Unable to Upgrade Individual to Business Plan Completed

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votes

1

• by Bill Matthews
• January 20, 2023 20:03

Need To RESET MFA Device for a user Completed

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votes

1

• by David Abramsky
• January 20, 2023 18:06

Excel scroll bars too narrow in web portal view Completed

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votes

1

• by mariah fox
• January 20, 2023 13:18

MFA codes Completed

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votes

1

• by Melisa Montoya
• January 19, 2023 23:54

Sudden 2FA requirement for one of my users Completed

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votes

1

• by David Grenkevich
• January 19, 2023 15:29

Delete Custom Apps Completed

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votes

1

• by Kris Pyle
• January 18, 2023 23:38

sorry, the report could not be generated Completed

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votes

1

• by Greg
• January 18, 2023 21:56

How to find all files submitted for a single file request? Completed

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votes

1

• by wayne ropp
• January 18, 2023 21:10

conversation Completed

1

vote

1

• by Falgun Oza
• January 18, 2023 20:35

Folder Access using Python box sdk Completed

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votes

1

• by Robert Di Vito
• January 18, 2023 17:53

Default email address Completed

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votes

1

• by Javed Iqbal
• January 18, 2023 09:45

2FA is enabled but cannot received code message on register number Completed

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votes

1

• by Aleks Kuijpers
• January 18, 2023 08:38

Restore Items deleted by collaborator Completed

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votes

1

• by Amy Porter
• January 17, 2023 17:11

No delete folder option but have the correct permission Completed

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votes

1

• by 白石　真緒
• January 17, 2023 05:40

E-mail address change Completed

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votes

2

• by 田川英明
• January 17, 2023 04:15

Change phone and can't 2FA Completed

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votes

1

• by Walter Petticrew
• January 16, 2023 21:40

Add another account under same email Completed

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votes

1

• by Janise Dixon
• January 16, 2023 19:57

Change my personal email address on my personal Box account Completed

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votes

3

• by Brenda Jacobs
• January 14, 2023 18:13

Unable to submit a request viaBoxSupport Completed

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votes

1

• by Miriam Bott
• January 14, 2023 15:58

Need to change email address Completed

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votes

2

• by Kunal Gandhi
• January 14, 2023 04:18

Unable to access BOX due to 2FA Completed

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votes

1

• by Alicia Delgado
• January 13, 2023 09:11

No access for Spanish domains Completed

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votes

1

• by James Wright
• January 13, 2023 08:55

Password reset Completed

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votes

1

• by 石鍋　駿輔
• January 12, 2023 02:58

I can't receive the verification email Completed

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1

• by Juan Carlos Chequer Sasian
• January 11, 2023 20:00

Link Email Address Completed

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votes

1

• by Jeremiah Bishop
• January 11, 2023 17:17

A collaborators phone number was changed and they can't login to reset MFA. Please help create a support ticket. Completed

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votes

1

• by Craig Gmail Avery
• January 11, 2023 13:44

Deleting huge folder Completed

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votes

1